zoom-contact-center-web

# Zoom Contact Center SDK - Web Official docs: - https://developers.zoom.us/docs/contact-center/web/ - https://developers.zoom.us/docs/contact-center/web/sdk-reference/ ## Quick Links 1. [concepts/lifecycle-and-events.md](concepts/lifecycle-and-events.md) 2. [examples/app-context-and-state.md](examples/app-context-and-state.md) 3. [references/web-reference-map.md](references/web-reference-map.md) 4. [troubleshooting/common-issues.md](troubleshooting/common-issues.md) ## Integration Modes 1. Contact Center App in Zoom client: - Zoom Apps SDK engagement APIs/events. 2. External website embed: - Campaign SDK/web scripts (`zoomCampaignSdk` pattern). - Video client initialization pattern. 3. Smart Embed: - iframe + `postMessage` event contract. ## Hard Guardrails - For campaign SDK, gate calls behind `zoomCampaignSdk:ready`. - Persist state by `engagementId`. - Expect context switching and background app behavior. - Validate CSP and allow-list settings before debugging logic. ## Chaining - For in-client app APIs and auth flows: [../../zoom-apps-sdk/SKILL.md](../../zoom-apps-sdk/SKILL.md) - For identity and OAuth: [../../oauth/SKILL.md](../../oauth/SKILL.md) - For cobrowse workflow: [../../cobrowse-sdk/SKILL.md](../../cobrowse-sdk/SKILL.md) ## Operations - [RUNBOOK.md](RUNBOOK.md) - 5-minute preflight and debugging checklist.