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Switchboard Operators, Including Answering Service

Office and Administrative Support Occupations · Job Skills & Competencies · SOC 43-2011 · 51 skills

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▶3 typical tasks from O*NET

Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts