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brightdata-debug-bundle Collect Bright Data debug evidence for support tickets and troubleshooting.
Use when encountering persistent issues, preparing support tickets,
or collecting diagnostic information for Bright Data problems.
Trigger with phrases like "brightdata debug", "brightdata support bundle",
"collect brightdata logs", "brightdata diagnostic".
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name brightdata-debug-bundle description Collect Bright Data debug evidence for support tickets and troubleshooting.
Use when encountering persistent issues, preparing support tickets,
or collecting diagnostic information for Bright Data problems.
Trigger with phrases like "brightdata debug", "brightdata support bundle",
"collect brightdata logs", "brightdata diagnostic".
allowed-tools Read, Bash(grep:*), Bash(curl:*), Bash(tar:*), Grep version 1.0.0 license MIT author Jeremy Longshore <jeremy@intentsolutions.io> tags ["saas","scraping","data","brightdata"] compatible-with claude-code
Bright Data Debug Bundle
Overview
Collect all diagnostic information needed for Bright Data support tickets: proxy connectivity, zone status, response headers, and error logs.
Prerequisites
Bright Data zone credentials configured
curl available
Permission to collect environment info
Instructions
Step 1: Create Debug Bundle Script
#!/bin/bash
set -euo pipefail
BUNDLE_DIR="brightdata-debug-$(date +%Y%m%d-%H%M%S) "
mkdir -p "$BUNDLE_DIR "
echo "=== Bright Data Debug Bundle ===" | tee "$BUNDLE_DIR /summary.txt"
echo "Generated: $(date -u) " | tee -a "$BUNDLE_DIR /summary.txt"
echo "" >> "$BUNDLE_DIR /summary.txt"
Step 2: Collect Environment and Connectivity
echo "--- Runtime ---" >> "$BUNDLE_DIR /summary.txt"
node --version >> "$BUNDLE_DIR /summary.txt" 2>&1 || echo "Node.js: not found" >> "$BUNDLE_DIR /summary.txt"
python3 --version >> "$BUNDLE_DIR /summary.txt" 2>&1 || echo "Python: not found" >> "$BUNDLE_DIR /summary.txt"
echo
"--- Credentials ---"
"$BUNDLE_DIR /summary.txt"
echo
"BRIGHTDATA_CUSTOMER_ID: ${BRIGHTDATA_CUSTOMER_ID:+[SET]} "
"$BUNDLE_DIR /summary.txt"
echo
"BRIGHTDATA_ZONE: ${BRIGHTDATA_ZONE:-[NOT SET]} "
"$BUNDLE_DIR /summary.txt"
echo
"BRIGHTDATA_ZONE_PASSWORD: ${BRIGHTDATA_ZONE_PASSWORD:+[SET]} "
"$BUNDLE_DIR /summary.txt"
echo
"BRIGHTDATA_API_TOKEN: ${BRIGHTDATA_API_TOKEN:+[SET]} "
"$BUNDLE_DIR /summary.txt"
echo
"--- SSL Certificate ---"
"$BUNDLE_DIR /summary.txt"
if
"./brd-ca.crt"
then
in
"$BUNDLE_DIR /summary.txt"
else
echo
"brd-ca.crt: NOT FOUND"
"$BUNDLE_DIR /summary.txt"
fi
Step 3: Test Proxy Connectivity with Verbose Headers
echo "--- Proxy Test ---" >> "$BUNDLE_DIR /summary.txt"
PROXY_USER="brd-customer-${BRIGHTDATA_CUSTOMER_ID} -zone-${BRIGHTDATA_ZONE} "
curl -x "http://${PROXY_USER} :${BRIGHTDATA_ZONE_PASSWORD} @brd.superproxy.io:33335" \
-s -D "$BUNDLE_DIR /proxy-headers.txt" \
-o "$BUNDLE_DIR /proxy-response.txt" \
-w "HTTP %{http_code} in %{time_total}s\n" \
https://lumtest.com/myip.json 2>> "$BUNDLE_DIR /summary.txt" || echo "Proxy FAILED" >> "$BUNDLE_DIR /summary.txt"
grep -i "x-luminati\|x-brd" "$BUNDLE_DIR /proxy-headers.txt" >> "$BUNDLE_DIR /summary.txt" 2>/dev/null || true
echo "--- Direct Connectivity ---" >> "$BUNDLE_DIR /summary.txt"
curl -s -o /dev/null -w "brightdata.com: HTTP %{http_code}\n" https://brightdata.com >> "$BUNDLE_DIR /summary.txt"
curl -s -o /dev/null -w "status page: HTTP %{http_code}\n" https://status.brightdata.com >> "$BUNDLE_DIR /summary.txt"
echo "--- Port Connectivity ---" >> "$BUNDLE_DIR /summary.txt"
nc -zv brd.superproxy.io 33335 >> "$BUNDLE_DIR /summary.txt" 2>&1 || echo "Port 33335: BLOCKED" >> "$BUNDLE_DIR /summary.txt"
nc -zv brd.superproxy.io 9222 >> "$BUNDLE_DIR /summary.txt" 2>&1 || echo "Port 9222: BLOCKED" >> "$BUNDLE_DIR /summary.txt"
Step 4: Check Zone Status via API
if [ -n "${BRIGHTDATA_API_TOKEN:-} " ]; then
echo "--- Zone Status ---" >> "$BUNDLE_DIR /summary.txt"
curl -s -H "Authorization: Bearer ${BRIGHTDATA_API_TOKEN} " \
"https://api.brightdata.com/zone/get_active_zones" \
| python3 -m json.tool >> "$BUNDLE_DIR /zone-status.json" 2>/dev/null || true
fi
Step 5: Package and Report
if [ -d "logs" ]; then
grep -i "brightdata\|proxy\|502\|407\|luminati" logs/*.log 2>/dev/null \
| tail -100 | sed 's/password=[^ ]*/password=***REDACTED***/g' \
>> "$BUNDLE_DIR /error-logs.txt"
fi
tar -czf "$BUNDLE_DIR .tar.gz" "$BUNDLE_DIR "
echo ""
echo "Bundle created: $BUNDLE_DIR .tar.gz"
echo "Contents:"
ls -la "$BUNDLE_DIR /"
echo ""
echo "REVIEW FOR SENSITIVE DATA BEFORE SHARING"
Output
summary.txt — credentials check, connectivity results, error headersproxy-headers.txt — full proxy response headers with X-Luminati diagnosticsproxy-response.txt — proxy test response bodyzone-status.json — zone configuration and statuserror-logs.txt — recent errors (passwords redacted)
Sensitive Data Checklist ALWAYS REDACT before sharing:
API tokens and zone passwords
Customer IDs
Target URLs (if confidential)
Error codes and X-Luminati headers
Response timing
Runtime versions
Port connectivity results
Resources
Next Steps For rate limit issues, see brightdata-rate-limits.
