arturcrmbot/zava-control-plane - 第 3 页

author-function-membership

v4 sub-skill #4. Adds the `function:` field to the brief — the single canonical function-name key the new domain belongs to. Validates against api.shared.functions.FUNCTIONS (when Phase 3 is merged) or against a 10-key FUNCTIONS_PLACEHOLDER when not.

原文语言：英语

commercial-risk-director

Approves material Telco revenue, fraud, identity and fair-treatment actions.

原文语言：英语

service-ops-manager

Approves exceptional Telco service, field and fulfilment actions.

原文语言：英语

communication-drafter

Draft governed Telco customer or operator communication from supplied facts.

原文语言：英语

evidence-correlator

Correlate supplied Telco evidence into bounded causal groups.

原文语言：英语

exception-resolution-advisor

Diagnose a supplied Telco exception and propose bounded resolution steps.

原文语言：英语

next-best-action-planner

Rank declared Telco actions and select the smallest effective option.

原文语言：英语

policy-entitlement-evaluator

Evaluate supplied Telco policy, entitlement and approval evidence.

原文语言：英语

resource-matcher

Match supplied network, workforce or inventory resources to a Telco case.

原文语言：英语

risk-impact-assessor

Assess operational or commercial risk from supplied Telco evidence.

原文语言：英语

scenario-comparator

Compare supplied Telco forecasts or what-if scenarios.

原文语言：英语

network-ops-director

Approves exceptional network operations and capital actions.

原文语言：英语

capacity-action-planner

Selects proportionate actions to recover congested network sites.

原文语言：英语

churn-driver-analysis

Explains churn risk from customer service experience evidence.

原文语言：英语

field-resource-matching

Matches ready work orders to technicians and spare inventory.

原文语言：英语

outage-risk-planning

Plans field resource pre-staging from weather and network risk evidence.

原文语言：英语

retention-offer-selection

Selects accountable retention remedies from diagnosed churn drivers.

原文语言：英语

site-failure-diagnosis

Diagnoses imminent network asset failures from telemetry.

原文语言：英语

ticket-root-cause-correlation

Correlates service tickets with network and order events.

原文语言：英语

author-decision-mapping

v4 sub-skill #3. Adds the `decisions:` block to the brief and emits one Cypher precedent-query file per HITL phase under `api/server/services/precedent_queries/<workflow_type>_<phase>.cypher`.

原文语言：英语

cs-account-director

CS Account Director; owns the CS P&L for a portfolio; escalates to CS Director.

原文语言：英语

cs-director

Customer Success Director; sign-off on strategic CS initiatives; escalates to the COO.

原文语言：英语

cs-manager

CS Manager; runs a CS pod for a set of accounts; escalates to CS Account Director.

原文语言：英语

cs-specialist

CS Specialist; day-to-day customer support and engagement; escalates to CS Manager.

原文语言：英语

delivery-lead

Delivery Lead; first-line approver for Telco activation capacity exceptions.

原文语言：英语

proactive-customer-care-entitlement

Decide bounded care entitlements for real impacted Telco accounts.

原文语言：英语

proactive-customer-care-execution

Prepare governed notification and credit actions for world execution.

原文语言：英语

fleet-training-request-eligibility-and-catalogue-matcher

Decide whether an employee is eligible for a requested training course and match the request to a course in the L&D learning catalogue. Read tenure / grade / cost-centre from Workday HR and prior trainings from employee_history; match the requested course…

原文语言：英语

fleet-employee-transfer-compensation-remapper

Reconcile the transferring employee's compensation against the target legal entity's comp band for the proposed grade. Protect existing pay where the target band ceiling permits; propose a one-step uplift when the target band floor exceeds current. Draft the…

原文语言：英语

fleet-employee-transfer-transfer-eligibility-checker

Decide whether a proposed employee transfer between two Zava agency subsidiaries is eligible. Check visa, notice period, releasing manager authority, receiving manager authority, and target legal-entity standing. Emit verdict ∈ {eligible, blocked} with a…

原文语言：英语

recruiter

Decide whether to invite a shortlisted candidate to interview, or whether to extend an offer after interview.

原文语言：英语

account-coordinator

Account Coordinator; supports account managers with scheduling, status reporting, and routine client requests.

原文语言：英语

account-director

Owns the client P&L line; sign-off authority for pitch resourcing and client-facing pitch travel.

原文语言：英语

account-executive

Account Executive; runs day-to-day account work under the account manager.

原文语言：英语

account-manager

Account Manager; owns day-to-day account relationships; sign-off authority within the account-manager band.

原文语言：英语

acd

Associate Creative Director; runs a creative pod; first-line approver under the CD.

原文语言：英语

ad-ops-specialist

Ad Operations Specialist; trafficks creative, monitors delivery, and reconciles billing.

原文语言：英语

analyst

Analyst; produces ad-hoc analysis and dashboards; flags anomalies for data engineering.

原文语言：英语

analytics-engineer

Analytics Engineer; owns the analytics layer; escalates dimensional-model changes to data lead.

原文语言：英语

ap-clerk

Processes AP invoices via three-way match (PO, goods receipt, invoice); auto-approves clean matches, queues mismatches for the controller.

原文语言：英语