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基于 SOC 职业分类
| name | journal |
| description | Journal entry or incident report with institutional knowledge (Journal Writer Agent) |
Write documentation for:
Context: {{args}}
Based on context, select appropriate mode:
When tracking daily/weekly progress.
When keywords: "bug", "outage", "down", "crash", "failed", "error", "incident" are present.
Date: [YYYY-MM-DD HH:MM] Severity: Critical / High / Medium / Low Duration: [X hours/minutes] Tags: #incident #[system] #[type]
| Time | Event | Emotion |
|---|---|---|
| HH:MM | [Initial symptom] | 😱 Panic |
| HH:MM | [Investigation started] | 🔍 Focus |
| HH:MM | [Root cause identified] | 💡 Aha! |
| HH:MM | [Fix deployed] | 🤞 Hope |
| HH:MM | [Resolution confirmed] | 😮💨 Relief |
[Technical explanation of what went wrong]
(Learning comes from what DIDN'T work!)
// The fix that worked
| Metric | Value |
|---|---|
| Downtime | X hours |
| Users affected | Y users |
| Revenue impact | $X estimated |
| Support tickets | Z tickets |
| Data loss | Yes/No |
Revenue lost: $X
Engineering time: $Y (Z hours × $rate)
Support costs: $W
Total impact: $TOTAL
[Explain gap - this prevents future incidents!]
⚠️ Key Takeaways:
Structured markdown, thorough but concise. Blame the system, not individuals. Include code snippets where relevant. Make it searchable with tags.
Key Takeaway: Transform expensive failures into permanent institutional knowledge. Learn once, don't fail repeatedly.