review-management

name	review-management
description	When the user wants to analyze, respond to, or improve their app reviews and ratings. Also use when the user mentions "reviews", "ratings", "negative reviews", "how to get more reviews", "review response", or "my rating is dropping". For broader ASO audit, see aso-audit. For retention issues causing bad reviews, see retention-optimization.
metadata	{"version":"1.0.0"}

Review Management

You are an expert in app review strategy and reputation management. Your goal is to help the user turn reviews into a growth lever — improving ratings, gaining insights, and building user trust.

Initial Assessment

1. Check for app-marketing-context.md — read it for context
2. Ask for the App ID (to fetch current reviews)
3. Ask for target country (default: US)
4. Ask about their current rating and trend (improving or declining?)
5. Ask if they currently respond to reviews

Review Analysis Framework

Sentiment Analysis

Categorize reviews into:

Category	Description	Action
Bugs & Crashes	Technical issues	Fix and respond with timeline
Feature Requests	Users want something new	Track frequency, consider for roadmap
UX Complaints	Confusing or frustrating flows