| name | monday-mops-triage |
| description | Automatically triage and inject text requests into the monday.com MOPs iteration board. Triggers when the user asks to add a task, open a ticket, or add an item to the MOPs iteration or queue (e.g., "Add a task for X", "Open a ticket for Y in the iteration", "Add this to the MOPs queue"). It uses the monday-com skill capabilities to find the right group and add the item with Gal as the owner and the correct status. |
monday-mops-triage
This skill handles spontaneous text requests to create tickets in the MOPs Iteration board (ID: 5582014840).
Triggers
Use this skill when the user says things like:
- "Add a task for [Task Name]"
- "Open a ticket to fix the tracking issue"
- "Add this to the MOPs queue for tomorrow"
- "Put [Task] in the active iteration"
Context
- Board ID: 5582014840 (🏃♂️ MOPs iteration)
- Target Groups:
New items go here (for general new requests)Iteration Queue (if specified for the queue)Enrolled to Iteration (if specifically asked for the active iteration)
- Default Owner: Gal Tabakman (ID: 80561057)
Workflow
- Identify the Intent & Group:
- Determine the task name from the user's prompt.
- Determine the target group based on context (default to
Iteration Queue or New items go here).
- Execute via monday-com Skill:
- You do NOT need to write a new python script. You can use the
monday-com tools or standard GraphQL API scripts you already know to create the item.
- Create the item in board
5582014840.
- Assign the owner column (
task_owner) to Gal ({"personsAndTeams": [{"id": 80561057, "kind": "person"}]}).
- Set the status column (
task_status) to match the group (e.g., "Iteration Queue").
- Report Back:
- Provide the direct link to the newly created item.
- Ask if any additional details (effort, urgency, tags) should be added.
Examples
Example 1: Basic Task
User: "Add a task to check the new HubSpot forms to the iteration queue."
Action:
- Determine task name: "Check the new HubSpot forms".
- Group: "Iteration Queue".
- Create the item on board 5582014840, group
new_group61559 (Iteration Queue), assign Gal, set status.
- Reply: "I've added 'Check the new HubSpot forms' to the Iteration Queue. Here is the link: ..."
Example 2: Detailed Ticket with Description and Urgency (Text Parsing)
User: "קח את ההודעה הבאה: 'יש בעיה עם המעקב אחרי קליקים על כפתור ההרשמה בדף הבית. גוגל אנליטיקס לא קולט את האירועים מאז העדכון אתמול, צריך לבדוק את הטאג ב-GTM ולתקן דחוף.' תפתח טיקט לאיטרציה הנוכחית עם כותרת ותיאור."
Action:
- Analyze Text:
- Extracted Title: "Fix GA4 click tracking issue on homepage signup button"
- Extracted Description/Update: "יש בעיה עם המעקב אחרי קליקים על כפתור ההרשמה בדף הבית. גוגל אנליטיקס לא קולט את האירועים מאז העדכון אתמול, צריך לבדוק את הטאג ב-GTM ולתקן דחוף."
- Extracted Urgency: High / Urgent (from "דחוף")
- Determine Group: "Enrolled to Iteration" (because user specified "לאיטרציה הנוכחית").
- Execute:
- Create item with the generated title in group
new_group22071 (Enrolled to Iteration).
- Set Owner to Gal (
80561057).
- Set Urgency column (
task_priority) based on the keyword "דחוף".
- Create an update on the item with the full description text.
- Reply: "Created the ticket 'Fix GA4 click tracking issue...' in the Active Iteration and added the description. Marked as Urgent. Here is the link: ..."
