twilio

# Twilio Communications Use this skill for all Twilio tasks including SMS, WhatsApp, voice calls, and verification. ## Requirements - **Hyper MCP installed and connected.** [https://app.hyperfx.ai/mcp](https://app.hyperfx.ai/mcp) - **Twilio integration** enabled at [https://app.hyperfx.ai/apps](https://app.hyperfx.ai/apps). ## WhatsApp Sandbox Setup (Required for Testing) Before sending WhatsApp messages in sandbox/testing mode, users must join the sandbox: 1. User goes to: https://console.twilio.com/us1/develop/sms/try-it-out/whatsapp-learn 2. They find their unique join code (e.g., "join happy-turtle") 3. They send that message from WhatsApp to **+14155238886** 4. Once confirmed, use `twilio_whatsapp_send` with `from_number` set to `"+14155238886"` **If WhatsApp message fails with "not a valid WhatsApp-enabled number" or similar:** - The user likely hasn't joined the sandbox yet - Guide them through the steps above ## Tool Quick Reference ### Messaging - `twilio_sms_send` - Send SMS/MMS messages - `twilio_whatsapp_send` - Send WhatsApp messages (sandbox: use +14155238886 as from_number) - `twilio_messages_list` - List message history - `twilio_messages_delivery_status_check` - Check if message was delivered ### Voice Calls - `twilio_calls_create` - Initiate outbound call (requires TwiML URL or inline TwiML) - `twilio_calls_list` - List call history - `twilio_recordings_list` - List call recordings ### Phone Numbers - `twilio_phone_numbers_list` - List numbers in account (use to find valid from_number) - `twilio_phone_numbers_lookup` - Validate phone number and get carrier info ### Verification (OTP) - `twilio_verification_services_create` - Create verification service first - `twilio_verifications_send` - Send OTP code - `twilio_verifications_check` - Verify user's code ## Common Patterns **Before sending SMS/WhatsApp:** Call `twilio_phone_numbers_list` first to find a valid sender number. **WhatsApp sandbox flow:** 1. Confirm user has joined sandbox (provide instructions if not) 2. Call `twilio_whatsapp_send` with: ```json { "to": "+1XXXXXXXXXX", "body": "Hello from the assistant", "from_number": "+14155238886" } ``` **Phone verification flow:** Step 1 -- Call `twilio_verification_services_create` with: ```json { "friendly_name": "My App" } ``` Step 2 -- Call `twilio_verifications_send` with: ```json { "service_sid": "<service_sid_from_step_1>", "to": "+1XXXXXXXXXX", "channel": "sms" } ``` Step 3 -- Call `twilio_verifications_check` with: ```json { "service_sid": "<service_sid>", "to": "+1XXXXXXXXXX", "code": "<user_provided_code>" } ``` ## Safety Rules - Never assume a valid sender number; always verify with `twilio_phone_numbers_list`. - Do not continue silently after failures; report exact error and ask user how to proceed. - For verification flows, keep service SIDs and code checks explicit and auditable.