菜单
Read the IT-provisioning ticket(s) backing a new-joiner's onboarding — laptop kit, account creation, access groups. Used to surface "is IT ready for Priya's first day?"
默认使用会先检查来源的 Prompt；你也可以切换为直接命令，或下载本地副本。
决定是否安装前，请先阅读 SKILL.md，以及 SkillsMP 当前展示的配套文件。
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
直接命令不会经过审查 Prompt；运行前请先检查来源。
npx skills add https://github.com/kmavrodis/kratos-agent --skill servicenow命令会保持在同一行。复制前请横向滚动并检查完整内容。
想先保存到本地？可下载 SkillsMP 当前能够提供的文件。
Read the plant-floor Azure IoT surface — device twins (spindles, conveyors, robotic arms, vision systems), time-series telemetry with pre-annotated alarms, downtime events with cause codes and lot ids, and per-line OEE rollups (Availability × Performance × Quality).
Share generated files (PDFs, charts, CSVs) with Frank by writing them to /tmp and referencing the absolute path. The frontend auto-converts /tmp paths into download links.
Build the downloadable incident brief PDF — cover + KPI strip + OEE chart + downtime timeline + root-cause narrative + supplier/material signals + recommended actions + sign-off, per SOP §7.1. Renders via the inline HTML template + Playwright.
基于 SOC 职业分类
正在显示 SKILL.md
| name | servicenow |
| description | Read the IT-provisioning ticket(s) backing a new-joiner's onboarding — laptop kit, account creation, access groups. Used to surface "is IT ready for Priya's first day?" |
| enabled | true |
This is the read interface to servicenow-mcp-server for HR Onboarding. Use it when you need to know the IT side of a joiner's setup: is the laptop ordered, is the M365 mailbox provisioned, are the Entra access groups assigned.
| User intent | Tool |
|---|---|
| "Is there an IT ticket for {joiner}?" | servicenow_list_tickets with assignment_group: "IT Provisioning" + caller filter |
| One ticket in detail (state, last note, ETA) | servicenow_get_ticket |
| Conversation history on a REQ | servicenow_list_work_notes |
| Resolve a USR-* to a person | servicenow_get_user (look at employee_id to thread back to workday EMP-*) |
caller_id, not the new joiner (the joiner doesn't have an account yet on day 1).New / In Progress / Awaiting User / On Hold / Resolved / Closed. Anything not Resolved/Closed is "still outstanding" for onboarding readiness purposes.it-service-desk persona, not us.