| name | tenant-event-planner |
| slug | tenant-event-planner |
| version | 0.1.0 |
| status | deployed |
| category | reit-cre |
| description | Plans, budgets, and executes tenant appreciation events, seasonal programming, and community engagement for CRE properties. Supports API-driven vendor booking when MCP integrations are available. Triggers: tenant event, appreciation event, holiday party, tenant engagement, community event, property event planning, seasonal programming. |
| targets | ["claude_code"] |
| pii_policy | tenant_or_personal |
Tenant Event Planner
Plans, budgets, and coordinates tenant appreciation events, seasonal programming, and community engagement activities for commercial real estate properties. Operates in two modes: plan-only (current) and plan-and-book (future API-integrated via MCP servers).
When to Activate
Trigger this skill when the user asks about:
- Tenant appreciation events or programming
- Holiday parties or seasonal events at a property
- Community engagement or tenant retention through events
- Event budgeting for CRE properties
- Vendor booking or coordination for property events
- Move-in welcome packages or milestone celebrations
- Wellness fairs, food trucks, networking mixers
- ROI analysis for tenant event spending
Keywords: tenant event, appreciation event, holiday party, tenant engagement, community event, property event planning, seasonal programming, tenant retention events, vendor booking.
Input Schema
property:
name: string
type: enum [multifamily, office, mixed_use, retail, industrial]
units_or_tenants: integer
total_occupants: integer
sf: integer
class: enum [A, B, C]
amenity_spaces: list[string]
location_metro: string
event_request:
event_type: enum [appreciation, seasonal, wellness, networking, community, holiday, move_in_welcome, milestone, food_truck, pet_friendly, kids_family, outdoor_movie, charity, decoration_reveal]
budget:
total:
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Process
Mode A: Plan Only (Current)
This is the active mode. All output is advisory; no external API calls are made.
Step 1 -- Event Concept Generation
- Match event type to property type, season, budget, and tenant demographics
- Generate 2-3 concept options with varying budget allocations
- Each concept includes: theme, description, target attendance, space requirements, weather contingency (if outdoor)
- Reference
references/event-playbook.md for type-specific benchmarks
Step 2 -- Budget Breakdown
- Allocate budget across standard line items:
- Venue/space preparation: 5-15% (on-site) or 25-35% (off-site rental)
- Catering/food & beverage: 35-45%
- Entertainment/activities: 10-20%
- Decor/ambiance: 5-10%
- Staffing (event coordinator, setup/teardown): 5-10%
- Marketing/communications (signage, invites, swag): 5-10%
- Contingency: 10%
- Flag if budget per attendee is below $8 (hard to deliver quality) or above $50 (diminishing returns for non-corporate)
- Provide unit-cost breakdown for each line item
Step 3 -- Timeline
- Major events (holiday party, annual appreciation): 8-week countdown
- Standard events (BBQ, mixer, wellness fair): 4-week countdown
- Minor events (food truck, decoration reveal): 2-week countdown
- Each timeline includes: vendor outreach, booking deadlines, communication milestones, setup logistics, day-of schedule
Step 4 -- Vendor Requirements Specification
- For each vendor category needed, produce:
- Scope of work description
- Quantity and headcount estimates (plan for 60-70% of invited for MF, 50-60% for office)
- Dietary and accessibility requirements
- Setup/teardown time windows
- Insurance and liability requirements
- RFP template ready to send to vendors
- Reference
references/vendor-booking-schemas.yaml for structured specs
Step 5 -- Tenant Communication Plan
- Save-the-date: 4 weeks out (major) or 2 weeks (minor)
- Formal invitation with RSVP: 2-3 weeks out
- Reminder: 3 days out
- Day-of signage and wayfinding
- Post-event thank-you with photos: within 48 hours
- Include channel recommendations: building app, email, lobby signage, door hangers (MF), elevator screens
Step 6 -- ROI Projection
- Forecast attendance based on event type and property benchmarks
- Estimate retention impact using methodology from
references/event-roi-model.md
- Calculate cost-per-attendee and cost-per-unit
- Project satisfaction score lift (NPS or equivalent)
- Compare to benchmark spending for property class and type
Step 7 -- Post-Event Debrief Template
- Attendance vs. forecast
- Budget actual vs. planned
- Tenant feedback summary (survey template included)
- Vendor performance rating
- Recommendations for next event
- Photos/documentation for marketing use
Mode B: Plan and Book (Future, API-Integrated)
Activates when execution_mode: plan_and_book and required MCP servers are connected. Includes all Mode A steps plus automated vendor engagement.
Step 8 -- Vendor Search via MCP
- Query connected vendor MCP servers (catering, entertainment, rentals)
- Filter by location, availability, capacity, budget range
- Return ranked list with ratings, pricing, availability
Step 9 -- Quote Comparison
- Request formal quotes from top 3 vendors per category
- Normalize pricing to per-attendee basis for comparison
- Present comparison table with: price, included items, reviews, availability, cancellation terms
Step 10 -- Approval Gate
- Present full plan with selected vendors and total cost to user
- REQUIRE explicit human approval before any financial commitment
- No booking proceeds without written confirmation
Step 11 -- Booking Confirmation
- Execute bookings via MCP tool calls
- Capture confirmation numbers, contracts, payment terms
- Generate consolidated event order with all vendor details
Step 12 -- Vendor Coordination
- Automated reminder timeline for each vendor (1 week, 3 days, day-of)
- Setup/delivery time coordination across vendors
- Contact sheet for day-of communications
Step 13 -- Day-of Logistics
- Consolidated run-of-show document
- Vendor arrival schedule
- Contingency contact list
- Real-time issue escalation protocol
Step 14 -- Post-Event Settlement
- Vendor invoice collection and reconciliation
- Vendor performance rating (stored for future events)
- Payment approval workflow
- Final budget reconciliation
API Integration Architecture
This section defines how the skill transitions from Mode A to Mode B when MCP servers become available for vendor services.
Integration Points
mcp_integrations:
catering:
providers: [ezCater, CaterCow, Fooda, local_vendors]
actions:
- search_menus:
input: {location, date, headcount, dietary_reqs, budget_range, cuisine_type}
output: {vendor_list: [{name, menu_options, price_per_head, rating, min_order}]}
- get_quotes:
input: {vendor_id, menu_selections, headcount, date, time, delivery_address}
output: {quote_id, line_items, total, tax, delivery_fee, cancellation_policy}
- place_order:
input: {quote_id, payment_method, contact_info, special_instructions}
output: {order_id, confirmation, estimated_delivery, vendor_contact}
approval_gate:
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Fallback Behavior
When an MCP integration is unavailable, the skill degrades gracefully:
| Integration | Available | Unavailable Fallback |
|---|
| Catering | Search menus, get quotes, book | Generate RFP with specs, suggest local vendors to contact manually |
| Entertainment | Search performers, book | Generate performer requirements brief, suggest booking platforms |
| Rentals | Search inventory, reserve | Generate rental list with quantities, suggest rental companies |
| Venue services | Check/reserve building spaces | Generate space reservation request for property management |
| Communications | Send invites, track RSVPs | Generate email/flyer copy, provide RSVP tracking spreadsheet template |
Approval Gates
Every action involving financial commitment requires explicit human approval:
1. Plan generated -> user reviews plan
2. Vendors selected -> user approves vendor shortlist
3. Quotes received -> user approves specific quote
4. Booking initiated -> user confirms booking (BLOCKING)
5. Payment processed -> user authorizes payment (BLOCKING)
No autonomous spending. The skill recommends; the human decides.
Output Format
The final deliverable is a structured event plan document:
# [Event Name] -- Event Plan
## Property: [name] | Date: [date] | Budget: [$total]
### 1. Event Concept
- Theme and description
- Target attendance and demographics
- Space and layout plan
- Weather contingency (if applicable)
### 2. Budget
| Line Item | Budgeted | % of Total | Notes |
|---|---|---|---|
| Catering | $X | X% | [details] |
| Entertainment | $X | X% | [details] |
| ... | ... | ... | ... |
| **Total** | **$X** | **100%** | |
### 3. Timeline
[Week-by-week countdown with milestones]
### 4. Vendor Specifications
[Per-vendor scope, RFP template or booking confirmation]
### 5. Communications Plan
[Message schedule with draft copy]
### 6. ROI Projection
[Attendance forecast, retention impact, cost-per-attendee, ROI calculation]
### 7. Post-Event Debrief Template
[Survey questions, metrics to capture, vendor evaluation form]
Red Flags
Flag and warn the user about:
- Budget too low: Below $8/attendee makes quality delivery difficult; recommend scaling scope
- Budget too high: Above $50/attendee for non-corporate events shows diminishing returns
- Insufficient lead time: Major event with less than 4 weeks; minor with less than 1 week
- Operations conflict: Event during building maintenance, move-in/move-out heavy periods, or other scheduled property activity
- Accessibility omissions: No dietary accommodation plan, no ADA compliance check, no weather backup for outdoor events
- Seasonal mismatch: Outdoor event planned for winter in cold climates, ice cream social in January
- Insurance gap: Events with alcohol, bouncy houses, or open flame without additional insurance coverage
- Over-frequency: More than one major event per month risks fatigue and budget strain
- Under-frequency: Fewer than 4 events per year provides no meaningful retention benefit
Chain Notes
This skill connects to other CRE skills in the ecosystem:
- Upstream: Property data, tenant roster, lease terms feed into event planning decisions
- Downstream:
tenant-retention-engine: Event attendance and satisfaction data feed retention scoring
property-operations-admin-toolkit: Event logistics coordinate with building operations (elevator holds, parking, security, cleaning)
property-performance-dashboard: Event spending and tenant satisfaction metrics roll into property-level KPIs
- Parallel:
annual-budget-planner allocates the tenant events line item that this skill spends against
Version History
- 0.1.0: Initial release. Mode A (plan-only) fully specified. Mode B (plan-and-book) architecture defined, pending MCP server availability.