| name | shorten-access-time |
| description | Read intake-to-first-appointment access time as the conversion lever and find where the delay loses referrals. Reach for this on an access or conversion question. |
Skill: Shorten access time
Marketing more referrals into a slow intake wastes spend (§3 #2).
Step 1 — Measure access time
Days from first contact to first kept appointment, by referral source.
Step 2 — Map the conversion drop
Where in the intake-to-first-appointment path referrals fall out (§3 #2).
Step 3 — Localize the delay
Scheduling capacity, intake paperwork, or no-show at first visit (§3 #1 #2).
Step 4 — Shorten before spending
Fix the access bottleneck before adding marketing (§3 #2).
Output
An access-time read by referral source naming the delay that loses conversion. Traverse Tree 2 in the decision-trees file.