| name | field-service-dispatch-technician-assignment |
| description | Use when a Dispatch Coordinator asks to recommend a skill-matched candidate for human review. |
Field Service Dispatch Agent: Technician Assignment
Route
Use the technician_assignment operation. The canonical persona prompt is:
Who is the best certified candidate for SR-4005? Do not assign them.
Procedure
- Read the synthetic knowledge records and controls.
- Call or reproduce only the
technician_assignment operation behavior.
- Lead with source-backed identifiers and evidence.
- State uncertainty and the required authorized review.
- End with the operation's no-write boundary.
Required evidence
- Marcus Thompson
- Candidate for dispatcher review
- No technician has been assigned
Never imply that a live system, filing, account, crew, supplier, shipment, emissions claim, or inventory position was changed.