| name | utility-billing-assistance-payment-plan |
| description | Use when a Revenue Services Supervisor asks to draft installment options without account changes. |
Utility Billing and Assistance Agent: Payment Plan
Route
Use the payment_plan operation. The canonical persona prompt is:
Show ACCT-90003 payment-plan options, but do not set one up.
Procedure
- Read the synthetic knowledge records and controls.
- Call or reproduce only the
payment_plan operation behavior.
- Lead with source-backed identifiers and evidence.
- State uncertainty and the required authorized review.
- End with the operation's no-write boundary.
Required evidence
- 12 months
- No payment arrangement was created
Never imply that a live system, filing, account, crew, supplier, shipment, emissions claim, or inventory position was changed.