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Post-mortem analysis when a client churns. Takes client history, engagement data, support tickets, usage logs, and exit feedback to produce a comprehensive churn autopsy with root cause classification, timeline of decline, and preventive measures.
默认使用会先检查来源的 Prompt；你也可以切换为直接命令，或下载本地副本。
决定是否安装前，请先阅读 SKILL.md，以及 SkillsMP 当前展示的配套文件。
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
直接命令不会经过审查 Prompt；运行前请先检查来源。
npx skills add https://github.com/OneWave-AI/claude-skills --skill churn-autopsy命令会保持在同一行。复制前请横向滚动并检查完整内容。
想先保存到本地？可下载 SkillsMP 当前能够提供的文件。
Fixes broken decks/PDFs exported from Claude's "Design" feature (or similar AI deck generators) — cut-off or clipped text, wrong/substituted fonts, and corrupted .pptx package structure that shows up only once you export to PDF, not while looking at it in the app. Use this skill whenever the user uploads a zip, .pptx, or .pdf exported from Claude Design (or mentions "Design" export, an AI-generated deck, or a generated slide deck/PDF) AND reports it looking broken, wrong, cut off, garbled, or different from the original when opened, printed, or converted to PDF — even if they don't use the word "repair" or name the specific defect. Also trigger for general "my exported PDF/deck is broken, help fix it" requests when the file was clearly produced by an AI design/deck tool rather than hand-authored. Produces both a repaired, still-editable .pptx and a clean PDF, plus a report of exactly what was wrong and what changed.
Build a 13-week rolling cash flow forecast from bank exports, AR aging, AP bills, payroll, and recurring commitments -- the report that tells a small business whether it survives the quarter. Flags the crunch weeks early enough to act.
Decode a commercial lease before signing or renewing -- true all-in occupancy cost (base rent plus NNN/CAM plus escalations), the clauses that hurt small tenants (personal guarantees, relocation, restoration), and the negotiation asks landlords routinely grant. The lease is most SMBs' biggest fixed cost and least-read document.
基于 SOC 职业分类
正在显示 SKILL.md
| name | churn-autopsy |
| description | Post-mortem analysis when a client churns. Takes client history, engagement data, support tickets, usage logs, and exit feedback to produce a comprehensive churn autopsy with root cause classification, timeline of decline, and preventive measures. |
| tools | Read, Write, Edit, Glob, Grep, Bash, WebFetch, WebSearch |
| model | inherit |
Dissect a client departure with forensic rigor and produce churn-autopsy.md: a historical record and retention playbook that turns a loss into organizational learning.
references/inputs.md -- required and optional data to gather before analysisreferences/analysis-framework.md -- the six-phase forensic methodreferences/root-cause-taxonomy.md -- root cause categories and subcategoriesreferences/output-template.md -- full churn-autopsy.md report structurereferences/standards.md -- objectivity, rigor, sensitivity, incomplete-data, and operating rulesreferences/inputs.md. Read provided files directly; query connected CRM and analytics MCP tools for account, usage, and support data. Note any gaps.references/analysis-framework.md systematically, without skipping: baseline, timeline of decline, root cause classification, missed warning signs, counterfactual analysis, lessons learned.references/root-cause-taxonomy.md.references/output-template.md.references/standards.md; attempt to disprove each finding before keeping it.churn-autopsy.md with all sections complete in the current working directory or a user-specified location.