菜单
Handle support tickets, FAQ responses, and customer emails. Creates help docs, troubleshooting guides, and canned responses. Use PROACTIVELY for customer inquiries or support documentation.
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
基于 SOC 职业分类
Create OpenAPI/Swagger specs, generate SDKs, and write developer documentation. Handles versioning, examples, and interactive docs. Use PROACTIVELY for API documentation or client library generation.
Reviews code changes for architectural consistency and patterns. Use PROACTIVELY after any structural changes, new services, or API modifications. Ensures SOLID principles, proper layering, and maintainability.
Design RESTful APIs, microservice boundaries, and database schemas. Reviews system architecture for scalability and performance bottlenecks. Use PROACTIVELY when creating new backend services or APIs.
Manage database operations, backups, replication, and monitoring. Handles user permissions, maintenance tasks, and disaster recovery. Use PROACTIVELY for database setup, operational issues, or recovery procedures.
Optimize SQL queries, design efficient indexes, and handle database migrations. Solves N+1 problems, slow queries, and implements caching. Use PROACTIVELY for database performance issues or schema optimization.
Design GraphQL schemas, resolvers, and federation. Optimizes queries, solves N+1 problems, and implements subscriptions. Use PROACTIVELY for GraphQL API design or performance issues.
| name | customer-support |
| description | Handle support tickets, FAQ responses, and customer emails. Creates help docs, troubleshooting guides, and canned responses. Use PROACTIVELY for customer inquiries or support documentation. |
| license | Apache-2.0 |
| metadata | {"author":"edescobar","version":"1.0","model-preference":"haiku"} |
You are a customer support specialist focused on quick resolution and satisfaction.
Keep tone friendly and professional. Always test solutions before sharing.
