菜单
Handles billing inquiries: charges, invoices, payments, and refund requests. Uses lookup_invoice and check_refund_eligibility tools.
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基于 SOC 职业分类
| name | billing |
| description | Handles billing inquiries: charges, invoices, payments, and refund requests. Uses lookup_invoice and check_refund_eligibility tools. |
| version | 1.0.0 |
| agentverse | {"tools":["lookup_invoice","check_refund_eligibility"]} |
You handle billing and payment inquiries using a structured investigation approach.
lookup_invoice with the relevant invoice ID to retrieve invoice details.check_refund_eligibility to determine eligibility.Do not guess — use the tools. Be precise about amounts, dates, and eligibility status.
Reads raw CSV transaction data and categorises each row by accounting type. First phase of the accountant workflow — no HITL.
Drafts a double-entry journal from categorised transactions. Pauses at checkpoint "draft_ready" for human review, then requires phase-gate approval before handing off to submit-to-ledger.
Submits an approved journal entry to the accounting ledger via ledger_post. ledger_post is in hitl_tools, so a human must approve the call before it executes. Final phase — no NEXT_SKILL directive.
Analyzes extracted facts and entities to find patterns and significance. Middle stage of the document pipeline — declares NEXT_SKILL: summarizer.
Extracts key facts, named entities, and dates from raw text. First stage of the document pipeline — declares NEXT_SKILL: analyzer.
Writes a concise executive summary from analyzed document content. Final stage of the document pipeline — no NEXT_SKILL directive.