菜单
Manage warranties and claims. Use when running `stateset-warranties`, creating warranty coverage, submitting claims, or handling warranty/RMA resolution flows.
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
基于 SOC 职业分类
Manage supplier bills, payments, and AP aging. Use when recording supplier invoices, processing payments, running payment batches, or reviewing AP aging reports.
Manage customer receivables, collections, credit memos, and AR aging. Use when tracking overdue invoices, sending dunning letters, creating write-offs, or generating customer statements.
Run commerce analytics, metrics, and forecasts. Use when running `stateset-analytics` or requesting sales, customer, inventory, or demand insights and trend analysis.
Operate the StateSet autonomous engine (jobs, workflows, policies, approvals). Use when starting/stopping `stateset-autonomous`, inspecting scheduler state, or running autonomous MCP tools.
Runbook for operating the StateSet autonomous engine. Use when troubleshooting incident response, stuck jobs, approval backlogs, or autonomous operations with `stateset-autonomous`.
Manage backorders for out-of-stock items. Use when tracking unfulfilled demand, allocating incoming inventory to backorders, or prioritizing backorder fulfillment.
| name | commerce-warranties |
| description | Manage warranties and claims. Use when running `stateset-warranties`, creating warranty coverage, submitting claims, or handling warranty/RMA resolution flows. |
Track warranty coverage and process claims through resolution.
order_id, issue description, and evidence.stateset-warranties ... or stateset "create warranty claim for order ORD-123"--apply.list_warranties, create_warranty, create_warranty_claim, approve_warranty_claim, deny_warranty_claim.list_warranties — no --apply needed.create_warranty, create_warranty_claim, approve_warranty_claim, deny_warranty_claim — requires --apply.stateset warranties create --order ORD-123 --coverage 24m --apply
stateset warranties claim create --order ORD-123 --issue "defective motor" --apply
stateset warranties claim approve --claim claim_123 --resolution replace --apply
stateset warranties list --status active --customer cust_456
Warranty: Active -> Expired (or Voided)
Claim: Submitted -> Under Review -> Approved/Denied -> Resolved (or Escalated)
{"status":"approved","claim_id":"claim_123","warranty_id":"warr_456","resolution":"replace","order_id":"ord_789"}
coverage_end_date against current date.order_id and SKU.WARRANTY_EXPIRED: Coverage period has ended for this warranty.DUPLICATE_CLAIM: An open claim already exists for this order and SKU.CLAIM_DENIED: Claim does not meet coverage terms or conditions.