基于 SOC 职业分类
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
直接命令不会经过审查 Prompt；运行前请先检查来源。
npx skills add https://github.com/vstorm-co/agenticos --skill transaction-dispute-workflow命令会保持在同一行。复制前请横向滚动并检查完整内容。
想先保存到本地？可下载 SkillsMP 当前能够提供的文件。
正在显示 SKILL.md
| name | Transaction dispute workflow |
| description | Classify a disputed transaction and drive it down the right path with the right evidence. |
| category | operations |
Three paths, and picking the wrong one loses the customer's money or the firm's.
Unauthorised: when they last had the card, whether details were shared, other transactions they do not recognise. Not-received: order confirmation, promised delivery date, merchant contact attempts with dates.
Say the deadline that applies to their path, and that it runs from the transaction date rather than from today. A dispute raised on day 121 of a 120-day window is not a judgement call.
Promise an outcome, promise a temporary credit, or advise them to stop paying anything.
Write or extend the backend Python test suite — a unit test for a service, an integration test against a real Postgres, an API test through the FastAPI app, or the test a bug fix needs. Also for "coverage is failing", "make test is red", and deciding which of the four layers a test belongs in. Uses anyio (not pytest-asyncio) and a 100% coverage gate on the platform layer.
Build or change a page, view or data-driven feature in the Next.js frontend — a route under the dashboard, wiring UI to a backend endpoint, a Zustand store, a permission that must hide a control, or localized copy. Use for any work in frontend/src, including "the page renders but shows an empty state" and "this button should not be visible to a Viewer".
Write or fix the documentation site — add a page, update one after a behaviour change, fix a dead link or a failing docs build, add a diagram or an icon, or wire a new page into the nav. Use whenever docs/ or mkdocs.yml is touched, and whenever a code change alters behaviour a page describes. make docs-build runs --strict, so a dead link fails CI.