菜单
Convert failed customer-support interactions into calm escalation scripts for supervisors, executive support, marketplace support, payment providers, regulators, or review-platform follow-up.
用 Codex 或 Claude 帮你安装 复制这段 Prompt，粘贴到 Codex、Claude 或其他助手里，让它检查 Skill 页面并帮你完成安装。
基于 SOC 职业分类
Prepare airline delay, cancellation, baggage, downgrade, or missed-connection claim packets using itinerary facts, airline communications, expenses, receipts, policy references supplied by the user, and reimbursement request drafts.
Organize a credit-card chargeback or card dispute packet, including timeline, merchant contact attempts, receipts, policies, delivery evidence, cancellation proof, defect photos, and a concise dispute statement.
Draft hotel complaint and compensation requests for cleanliness, safety, noise, unavailable amenities, wrong room, billing issues, service failure, or reservation problems using evidence and a reasonable remedy.
Draft clear refund request emails or chat messages for purchases, services, apps, courses, travel, subscriptions, and billing mistakes using facts, policy language, evidence, and a specific requested remedy.
Build accurate, policy-fit return reasons for ecommerce, retail, digital products, and marketplace purchases. Use to avoid vague complaints and prepare evidence for returns or exchanges.
Prepare subscription refund requests for accidental renewals, unused service, trial conversion, duplicate billing, cancellation problems, or promised cancellation not honored.
| name | escalation-script |
| description | Convert failed customer-support interactions into calm escalation scripts for supervisors, executive support, marketplace support, payment providers, regulators, or review-platform follow-up. |
| version | 0.1.0 |
Use this skill after the first support attempt fails.
Return Escalation summary, Message, Evidence index, Channel options, and
Next step if ignored.
