contact-center-web

name	contact-center/web
description	Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.
user-invocable	false
triggers	["contact center web","zcc web sdk","getengagementcontext web","onengagementcontextchange","contact center smart embed","zcc-init-config-request"]

Zoom Contact Center SDK - Web

Official docs:

• https://developers.zoom.us/docs/contact-center/web/
• https://developers.zoom.us/docs/contact-center/web/sdk-reference/

Quick Links

1. concepts/lifecycle-and-events.md
2. examples/app-context-and-state.md
3. references/web-reference-map.md
4. troubleshooting/common-issues.md

Integration Modes

1. Contact Center App in Zoom client:

• Zoom Apps SDK engagement APIs/events.

2. External website embed:

• Campaign SDK/web scripts (zoomCampaignSdk pattern).
• Video client initialization pattern.