القائمة
Read SLA and backlog as arrivals against resolution capacity — project the days-to-clear. Reach for this on a backlog question.
يُحدَّد Prompt الذي يراجع المصدر أولًا بشكل افتراضي. يمكنك التبديل إلى أمر مباشر أو تنزيل نسخة محلية.
اقرأ SKILL.md وأي ملفات مرافقة يعرضها SkillsMP قبل أن تقرر التثبيت.
التثبيت باستخدام Codex أو Claude انسخ هذا Prompt والصقه في Codex أو Claude أو مساعد آخر ليراجع صفحة Skill ويثبّتها لك.
يتجاوز الأمر المباشر Prompt المخصّص للمراجعة. افحص المصدر قبل تشغيله.
npx skills add https://github.com/mcorbett51090/RavenClaude --skill project-backlogيبقى الأمر في سطر واحد. مرّر أفقيًا لمراجعته كاملًا قبل النسخ.
تفضّل نسخة محلية؟ نزّل الملفات المتاحة حاليًا لدى SkillsMP.
Route everyday, well-defined work (single-file edits, test-writing, summarization, mechanical refactors, boilerplate) to a cheaper coding agent (Grok or Copilot CLI) instead of doing it in the main Claude session, escalating multi-file/architecture/debugging/security work to Claude. Opt-in via the `cheap_lane:` comfort-posture knob.
Authors, validates and packages a claude.ai Organization Skill — the intake questions, the trigger and scope exercises, then lint, pack and verify against measured platform constraints. Reach for this when someone wants to publish a Skill to their organization, or when an upload was rejected and the reason is unclear.
Drafts a reply to an inbound customer email, grounded in the account record and the published help-centre articles rather than in recall. Use when a customer emails about billing, a renewal or an outage, when a reply must cite current policy, or when a teammate asks for a first draft to edit.
استنادا إلى تصنيف SOC المهني
عرض SKILL.md
| name | project-backlog |
| description | Read SLA and backlog as arrivals against resolution capacity — project the days-to-clear. Reach for this on a backlog question. |
Backlog grows whenever arrivals exceed capacity; exhortation doesn't fix flow (§3 #5).
Incoming contacts per day for the period.
Contacts the staffed team can resolve per day.
Backlog change = arrivals − capacity via supportops_calc.py sla-backlog (§3 #5).
Backlog ÷ daily net capacity; if negative, close the gap (§3 #5).
An arrivals-vs-capacity flow read with backlog change and days-to-clear. Traverse Tree 2 in the decision-trees file.