| name | customer-journey-map |
| description | Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities |
| metadata | {"sources":[{"kind":"github-file","repo":"phuryn/pm-skills","path":"pm-market-research/skills/customer-journey-map/SKILL.md","commit":"36ccefdc6c2e00d7c0c12cb0a52bf93e8ec50da4","attribution":"Pawel Huryn","license":"MIT","usage":"referenced"}]} |
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.