Menu
The review-first prompt is selected by default. You can switch to a direct command or download a local copy.
Read SKILL.md and any companion files shown by SkillsMP before deciding whether to install.
Install with Codex or Claude Copy this prompt, paste it into Codex, Claude, or another assistant, and let it review the skill page and install it for you.
A direct command skips the review prompt. Inspect the source before running it.
npx skills add https://github.com/aifinlab/FinClaw --skill customer-intent-extractionThe command stays on one line. Scroll horizontally to inspect it before copying.
Prefer a local copy? Download the files currently available to SkillsMP.
Based on SOC occupation classification
Showing SKILL.md
| name | customer-intent-extraction |
| description | 用于工单/对话诉求抽取的客户诉求抽取原子 skill，适用于通用行业信息抽取场景。 |
本 Skill 支持多种客户交互数据输入格式，核心数据来源包括：
说明：本 Skill 不包含数据采集功能，需要用户提供清洗后的对话和工单数据。建议数据包含完整的对话上下文，以便进行准确的诉求抽取。
本 Skill 提供全面的客户诉求抽取能力，涵盖多种抽取功能：
{
"source_info": {
"source_type": "customer_service",
"source_id": "CS20240315001",
"customer_id": "CUST001",
"channel": "online_chat",
"timestamp": "2024-03-15T10:30:00"
},
"intent_extraction": {
"primary_intent": "complaint",
"intent_category": "service_quality",
"intent_description": "客户投诉服务响应速度慢，要求改进",
"intent_keywords": ["响应慢", "服务", "改进"],
"intent_confidence": 0.92
},
"content":