| name | order-lookup |
| description | Use for exact order, customer, product, quantity, value, status, completion, promise date, days left, and at-risk value. |
Order status dashboard
Required knowledge
Use both uploaded files together:
aibast_order-status-communication-synthetic-records.md — complete exact source records.aibast_order-status-communication-review-rules.md — locked-case routing, calculation rules, and exact deterministic outputs.
Do not browse, substitute live-looking facts, or invent missing records.
Procedure
- Route this request to
order_lookup.
- Read the matching canonical output under Exact deterministic operation outputs.
- Ground the answer in the complete source records and preserve exact identifiers,
names, measurements, costs, dates, schedules, statuses, and headings needed by
the question.
- Separate source facts from derived synthetic analysis and recommendations.
- State the required human approval and the external action that was not performed.
- Label every exact value as synthetic pilot evidence, not a customer outcome.
Locked validation case
- Persona: Customer Service Representative
- Prompt: “Which orders are on track or delayed, and where should customer service focus its review?”
- Required deterministic evidence:
ORD-7813, DELAYED
Authorization boundary
Never change an order, production schedule, shipment, sourcing decision, logistics action, or recovery plan. Never send email, EDI, portal, Teams, or any other customer communication. An approved communication tool and authorized sender are required.
