design-an-event-feedback-survey

# design-an-event-feedback-survey ## Procedure 1. Define the decisions the survey must inform, target population, timing, channel, and owner. 2. Map each question to an outcome, experience, barrier, or improvement decision. 3. Use plain, neutral questions with balanced response options and an appropriate recall period. 4. Separate satisfaction, learning, confidence, intent, access, safety, relevance, and open feedback. 5. Keep identity and demographics optional, justified, protected, and separable from operational support. 6. Provide accessible formats, language options, skip logic, progress, save, and assistance where needed. 7. Pilot with representative participants and check completion time, interpretation, missingness, and harm. 8. Publish purpose, consent, retention, analysis, reporting, and response-to-urgent-feedback rules. ## Guardrails - Do not imply that completing feedback affects attendance, service, payment, or future access. - Never collect sensitive demographic or incident detail without a justified protected process. - Do not report small groups or free text in ways that identify people. ## Done - A survey instrument traces each question to a decision and evidence need - Pilot, accessibility, consent, privacy, timing, and response-option checks pass - Analysis, urgent-feedback, retention, and reporting plans are recorded