| name | sales-brand24 |
| description | Brand24 platform help — AI social listening, brand monitoring, sentiment analysis, share of voice, Storm Alerts, MCP server for AI assistants. Use when Brand24 mentions are full of irrelevant noise, keyword queries need tuning for common words, sentiment analysis results seem wrong, Storm Alerts aren't catching volume spikes, you want to connect Brand24 to Claude or ChatGPT via MCP, Share of Voice dashboard isn't reflecting real competitive position, or you need to pull Brand24 data into another tool via API or Zapier. Do NOT use for social listening strategy across tools (use /sales-social-listening) or choosing between social listening platforms (use /sales-social-listening). |
| argument-hint | [describe your Brand24 question — e.g., 'how do I reduce false positives in my monitoring' or 'set up MCP with Claude'] |
| license | MIT |
| version | 1.0.0 |
| tags | ["sales","social-listening","brand-monitoring","platform"] |
| github | https://github.com/Brand24-ai |
Brand24 Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What do you need help with?
- A) Setting up monitoring projects (keywords, sources, filters)
- B) Reducing noise / improving mention quality
- C) Sentiment analysis or Brand Assistant AI features
- D) Storm Alerts or crisis detection configuration
- E) Share of Voice / competitive benchmarking
- F) Integrations (Slack, Teams, Zapier, API, MCP)
- G) Reporting and analytics
- H) Something else — describe it
-
Which Brand24 plan are you on?
- A) Individual ($199/mo — 3 keywords, 2K mentions/mo)
- B) Team ($299/mo — 7 keywords, 10K mentions/mo)
- C) Pro ($399/mo — 12 keywords, 40K mentions/mo, real-time)
- D) Business ($599/mo — 25 keywords, 100K mentions/mo)
- E) Enterprise (custom)
- F) Trial / not sure
If the user's request already provides most of this context, skip directly to the relevant step.
Step 2 — Route or answer directly
If the request maps to a strategy skill, route:
- Social listening tool comparison or strategy →
/sales-social-listening [question]
- Competitive intelligence methodology →
/sales-compete [question]
- Crisis communication strategy →
/sales-media-relations [question]
- AI visibility in LLMs →
/sales-ai-visibility [question]
Otherwise, answer directly from the platform reference below.
Step 3 — Brand24 platform reference
Read references/platform-guide.md for the full platform reference — capabilities, pricing tiers, plan-gated features, MCP setup, API surface, integration recipes, and data model.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
Based on the user's specific question:
- Monitoring setup — design keyword strategy, configure sources, reduce noise
- Sentiment tuning — review AI accuracy, create custom rules
- Competitive tracking — set up SOV dashboards, configure comparison projects