| name | milestone-email |
| description | Creates automated milestone celebration emails for anniversaries, purchase counts, and achievements to boost customer retention and loyalty. |
| allowed-tools | Read Write Glob |
| metadata | {"author":"matthewhitcham","version":"1.0"} |
Milestone Email
When to Use This Skill
Use this skill when you need to:
- Create automated emails that celebrate customer milestones (anniversaries, purchase counts, usage achievements)
- Design a milestone recognition system that drives retention and repeat purchases
- Write celebration emails with optional rewards or incentives
- Map trigger events to personalized milestone messages
DO NOT use this skill for birthday emails (those are date-based, not behavior-based), transactional emails, or general loyalty program communications.
Core Principle
MILESTONE EMAILS MAKE CUSTOMERS FEEL SEEN AND VALUED — THEY CELEBRATE THE RELATIONSHIP, NOT JUST THE TRANSACTION, AND TURN ONE-TIME BUYERS INTO LOYAL ADVOCATES.
Phase 1: Brief
Required Inputs
| Input | What to Ask | Default |
|---|
| Business type | "What do you sell?" | No default — must be provided |
|
