customer-journey-mapping

Map customer journeys from awareness to advocacy. Visualize touchpoints, identify drop-off points, analyze channel interactions, and optimize the end-to-end experience. Use when the user asks about customer journey, funnel mapping, touchpoint analysis, or experience optimization.

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Repository: thatrebeccarae/claude-marketing
Last source activity: March 19, 2026 at 18:22
Detected SKILL.md language: English
Stars: 132
Forks: 22

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name	customer-journey-mapping
description	Map customer journeys from awareness to advocacy. Visualize touchpoints, identify drop-off points, analyze channel interactions, and optimize the end-to-end experience. Use when the user asks about customer journey, funnel mapping, touchpoint analysis, or experience optimization.
license	MIT
origin	custom
author	Rebecca Rae Barton
author_url	https://github.com/thatrebeccarae
metadata	{"version":"1.0.0","category":"strategy","domain":"customer-experience","updated":"2026-03-18T00:00:00.000Z","tested":"2026-03-18T00:00:00.000Z","tested_with":"Claude Code v2.1"}