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Manage Zendesk Support — tickets, users, organizations, and search via the REST API.
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Showing SKILL.md
| name | zendesk |
| description | Manage Zendesk Support — tickets, users, organizations, and search via the REST API. |
| metadata | {"thinkfleetbot":{"emoji":"🎟️","requires":{"bins":["curl","jq"],"env":["ZENDESK_SUBDOMAIN","ZENDESK_EMAIL","ZENDESK_API_TOKEN"]}}} |
Manage tickets, users, and organizations.
ZENDESK_SUBDOMAIN - Subdomain (e.g. mycompany)ZENDESK_EMAIL - Agent emailZENDESK_API_TOKEN - API tokencurl -s -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
"https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/tickets?per_page=10" | jq '.tickets[] | {id, subject, status, priority}'
curl -s -X POST -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
-H "Content-Type: application/json" \
"https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/tickets" \
-d '{"ticket":{"subject":"Issue","description":"Details","priority":"normal"}}' | jq '.ticket | {id, subject}'
curl -s -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
"https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/search?query=type:ticket%20status:open" | jq '.results[] | {id, subject, status}'