fee-dispute

name	fee-dispute
description	Draft evidence-backed messages to dispute late fees, overdraft fees, service fees, cancellation fees, restocking fees, billing errors, or surprise charges. Use when the user needs a calm written request or call script for fee reversal.
version	0.1.0

Fee Dispute

Use this skill to prepare a concise dispute that a support agent can act on.

Workflow

1. Extract the charge: merchant, date, amount, reason code, account, and context.
2. Identify the strongest basis: billing error, first-time courtesy, service outage, unclear disclosure, duplicate charge, documented cancellation, or hardship.
3. Assemble evidence: screenshots, policy text, chat logs, statement lines, confirmation emails, timestamps.
4. Draft a message with ask, evidence, requested resolution, and deadline.
5. Prepare escalation: supervisor, executive support, regulator, card dispute, or small-claims/lawyer question where appropriate.

Output format

Return Dispute summary, Evidence list, Message, Call script, and Escalation options.