arturcrmbot/zava-control-plane - Seite 2

recovery-option-ranker

Rank deterministically admitted synthetic hub recovery options.

Quellsprache: Englisch

author-durable-domain

Sub-skill of `compose-domain`. Writes the sandboxed Durable runtime artifacts selected by the parent artifact plan and returns pack-scoped graduation fragments. Generated agent paths use canonical run_agent_session; generated HITL paths preserve identity and…

Quellsprache: Englisch

compose-domain-live

Compose a new Zava domain from a process document while streaming progress + HITL to the Visual Domain Composer UI via the compose-bridge MCP tools. Wraps add-domain. Invoked only by the ComposeBridge (localhost-only).

Quellsprache: Englisch

author-domain-skeleton

v4 sub-skill #1. Owns the `domain` and `phases` sections of the brief. Takes a free-text idea or an existing skeleton and emits the v0 brief — domain.workflow_type / prefix / display_name plus the phase list (with kind ∈ {deterministic, agent, hitl}).

Quellsprache: Englisch

accommodation-manager

Executes move_hotel_allotment for Hotel Supplier Recovery within a GBP 5,000 bounded authority, escalating to head_of_accommodation above that.

Quellsprache: Englisch

customer-care-lead

Executes issue_customer_care_action for Proactive Customer Care within a GBP 500 bounded authority, escalating to head_of_customer_care above that.

Quellsprache: Englisch

destination-operations-manager

Executes dispatch_replacement_transfer for Destination Operations within a GBP 1,000 bounded authority, escalating to head_of_destination_operations above that.

Quellsprache: Englisch

finance-operations-lead

Executes cancel_and_refund_booking for Cancellation Refund within a GBP 2,000 bounded authority, escalating to head_of_customer_finance above that.

Quellsprache: Englisch

head-of-accommodation

Escalation authority for Accommodation & Supply: approves move_hotel_allotment up to GBP 50,000 when a process role's own bound is exceeded.

Quellsprache: Englisch

head-of-commercial

Escalation authority for Commercial: approves confirm_package_booking, adjust_package_allotment up to GBP 50,000 when a process role's own bound is exceeded.

Quellsprache: Englisch

head-of-customer-care

Escalation authority for Customer Care: approves issue_customer_care_action up to GBP 20,000 when a process role's own bound is exceeded.

Quellsprache: Englisch

head-of-customer-finance

Escalation authority for Customer Finance: approves cancel_and_refund_booking, resolve_payment_exception up to GBP 50,000 when a process role's own bound is exceeded.

Quellsprache: Englisch

head-of-destination-operations

Escalation authority for Destination Operations: approves dispatch_replacement_transfer up to GBP 50,000 when a process role's own bound is exceeded.

Quellsprache: Englisch

head-of-operations

Escalation authority for Operations Control: approves reaccommodate_travellers up to GBP 2,000,000 when a process role's own bound is exceeded.

Quellsprache: Englisch

operations-controller

Executes reaccommodate_travellers for Flight Disruption Recovery within a GBP 750 bounded authority, escalating to head_of_operations above that.

Quellsprache: Englisch

payments-specialist

Executes resolve_payment_exception for Payment Exception within a GBP 5,000 bounded authority, escalating to head_of_customer_finance above that.

Quellsprache: Englisch

revenue-manager

Executes adjust_package_allotment for Capacity Yield Management within a GBP 5,000 bounded authority, escalating to head_of_commercial above that.

Quellsprache: Englisch

travel-adviser

Executes confirm_package_booking for Holiday Sales Booking within a GBP 2,000 bounded authority, escalating to head_of_commercial above that.

Quellsprache: Englisch

cancellation-refund

Settles an accepted customer cancellation: releases the booking's flight, hotel and transfer capacity and issues the bounded refund.

Quellsprache: Englisch

capacity-yield-management

Moves contracted room headroom between hotel allotments to relieve capacity pressure without ever breaching a supplier's contracted total.

Quellsprache: Englisch

destination-operations

Dispatches a replacement resort transfer when an arrival is at risk, rebinding any travellers on the at-risk transfer to the replacement.

Quellsprache: Englisch

flight-disruption-recovery

Recovers travellers stranded by a cancelled flight: moves the affected booking's flight and transfer to a validated alternative, escalating material or high-cost cases to Head of Operations.

Quellsprache: Englisch

holiday-sales-booking

Confirms a priced holiday-package quote as a paid booking: reserves flight, hotel allotment and transfer capacity and records payment in one bounded, authorised action.

Quellsprache: Englisch

hotel-supplier-recovery

Restores accommodation for a shortfall-hit hotel allotment by moving contracted rooms from a donor allotment with headroom, resolving the reported supplier shortfall.

Quellsprache: Englisch

payment-exception

Resolves a failed balance payment by retrying it to complete the booking, or releasing the booking's inventory when retry is not viable.

Quellsprache: Englisch

proactive-customer-care

Proactively notifies and, where warranted, extends a small bounded goodwill gesture to a customer whose itinerary materially changed.

Quellsprache: Englisch

fulfilment-manager

Reviews order and transfer execution exceptions.

Quellsprache: Englisch

inventory-allocation-manager

Reviews routine allocation and promotion readiness decisions.

Quellsprache: Englisch

marketplace-operations-director

Approves seller suppression and partner escalation.

Quellsprache: Englisch

merchandising-director

Approves exceptional inventory and all markdown recommendations.

Quellsprache: Englisch

returns-operations-manager

Approves high-value and non-standard return dispositions.

Quellsprache: Englisch

supply-chain-director

Approves exceptional recovery spend and cross-border commitments.

Quellsprache: Englisch

fulfilment-resolution-advisor

Select reroute, split fulfilment or explicit cancellation from order evidence.

Quellsprache: Englisch

inventory-imbalance-analysis

Explain a stock imbalance from versioned demand and inventory evidence.

Quellsprache: Englisch

inventory-rebalance-planner

Rank policy-safe inventory movement candidates with explicit guardrails.

Quellsprache: Englisch

markdown-option-advisor

Compare markdown recommendations against margin and authority policy.

Quellsprache: Englisch

promotion-readiness-assessor

Assess channel, content and stock readiness for a promotion window.

Quellsprache: Englisch

returns-disposition-advisor

Select restock, refurbish, return-to-vendor, recycle or reject disposition.

Quellsprache: Englisch

seller-exception-assessor

Assess seller stock and SLA evidence before marketplace action.

Quellsprache: Englisch

supplier-recovery-planner

Rank substitute, split, expedite and replan options for delayed supply.

Quellsprache: Englisch