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Verwandte Berufe SOC
Basierend auf der SOC-Berufsklassifikation
name automated-remediation description 알려진 장애 패턴에 대해 사전 정의된 Runbook 기반 자동 복구를 실행한다. RCA 결과 또는 incident-response의 가설을 입력으로 받아 매칭되는 remediation playbook을 선택하고, 복구 전/후 상태를 검증하며, 실패 시 에스컬레이션한다. SEV2/3만 자동 복구 대상이며 SEV1은 사람 전용이다. argument-hint [incident-id or runbook-name] user-invocable true model claude-sonnet-4-6 allowed-tools Read,Grep,Bash,mcp__cloudwatch,mcp__prometheus,mcp__eks ontology {"consumes":["Incident"],"references":["Deployment"]} loop-interface {"accepts-from":["root-cause-analysis.rca"],"emits-to":["slo-management.remediation-event"],"emits-signals":[]}
When to Use
root-cause-analysis가 근본 원인을 식별하고 알려진 패턴과 매칭될 때incident-response가 SEV2/3 인시던트를 분류하고 runbook이 존재할 때anomaly-detection이 이전에 자동 복구로 해결된 패턴을 재탐지할 때사용자가 명시적으로 특정 runbook 실행을 요청할 때
사용 제외:
SEV1 인시던트 — 사람만 remediation 실행 가능 (본 skill은 진단 보조만)매칭되는 runbook이 없는 미지의 장애 패턴
복구 대상 리소스에 대한 write 권한이 없는 경우
Prerequisites
Runbook 저장소 : .omao/plans/runbooks/ 에 패턴별 ${pattern-name}.yaml 형식.awslabs.eks-mcp-server==0.1.28 — EKS 클러스터 상태 조회 전용 (@latest 금지, PyPI 버전 pin 필수). Write 작업(Pod 삭제, eviction, scale 변경)은 EKS MCP가 아닌 kubectl Bash 명령으로 실행하며, EKS MCP는 read-only 기본값을 유지합니다.awslabs.cloudwatch-mcp-server==0.0.25 — 복구 전/후 메트릭 비교.awslabs.prometheus-mcp-server==0.2.15 — 복구 검증 메트릭 조회.incident-response 상태 파일 접근 (.omao/state/incident/).root-cause-analysis 보고서 접근 (RCA 결과 기반 runbook 매칭).
Runbook 구조
name: pod-crashloop
description: "Pod CrashLoopBackOff 자동 복구"
version: "1.0.0"
match_conditions:
- symptom: "CrashLoopBackOff"
- k8s_event: "BackOff"
- metric: "kube_pod_container_status_waiting_reason"
value: "CrashLoopBackOff"
severity_scope: [SEV2 , SEV3 ]
steps:
- name: "Collect pod logs"
action:
kubectl_logs
params:
tail_lines:
100
timeout_sec:
30
-
name:
"Check resource limits"
action:
kubectl_describe
verify:
"OOMKilled not in events"
-
name:
"Delete and recreate pod"
action:
kubectl_delete_pod
params:
grace_period:
30
-
name:
"Verify recovery"
action:
wait_for_ready
params:
timeout_sec:
120
check_interval_sec:
10
rollback:
action:
scale_previous_revision
params:
revision:
"previous"
max_retries:
2
cooldown_minutes:
15
escalation_on_failure:
SEV2
tags:
kubernetes
pod
crashloop
name: canary-rollback
description: "Canary 배포 실패 시 이전 버전으로 롤백"
version: "1.0.0"
match_conditions:
- rca_category: "deployment"
- symptom: "canary_gate_failure"
- metric: "agent_request_errors_total"
condition: "rate > 2x baseline"
severity_scope: [SEV2 , SEV3 ]
steps:
- name: "Identify current canary revision"
action: kubectl_get_revision
params:
resource: "deployment"
- name: "Scale down canary"
action: kubectl_scale
params:
replicas: 0
target: "canary"
- name: "Verify stable version healthy"
action: wait_for_ready
params:
target: "stable"
timeout_sec: 60
- name: "Update ArgoCD application"
action: argocd_rollback
params:
revision: "previous"
- name: "Verify rollback complete"
action: wait_for_ready
params:
timeout_sec: 180
rollback:
action: manual_escalation
reason: "Rollback itself failed"
max_retries: 1
cooldown_minutes: 30
escalation_on_failure: SEV1
tags: [deployment , canary , rollback ]
name: memory-pressure
description: "Node memory pressure 자동 대응"
version: "1.0.0"
match_conditions:
- symptom: "MemoryPressure"
- k8s_event: "EvictionThresholdMet"
- metric: "node_memory_MemAvailable_bytes"
condition: "< 10%"
severity_scope: [SEV2 , SEV3 ]
steps:
- name: "Identify memory-heavy pods"
action: kubectl_top_pods
params:
sort_by: memory
limit: 10
- name: "Evict non-critical pods"
action: kubectl_evict
params:
priority_class_below: "high-priority"
max_evictions: 3
- name: "Verify memory recovered"
action: check_metric
params:
metric: "node_memory_MemAvailable_bytes"
condition: "> 20%"
timeout_sec: 120
rollback:
action: cordon_and_drain
params:
node: "affected"
max_retries: 2
cooldown_minutes: 10
escalation_on_failure: SEV2
tags: [kubernetes , node , memory ]
안전 장치 장치 설명 SEV1 차단 SEV1 인시던트는 절대 자동 복구하지 않음. 시도 시 OPERATIONS-06 blocking finding Retry 제한 runbook별 max_retries 초과 시 자동 에스컬레이션 Cooldown 동일 runbook 재실행 간 최소 대기 시간 (cooldown_minutes) Blast radius 제한 동시에 영향받는 Pod/서비스 수 상한 (기본 3) Rollback 필수 모든 runbook에 rollback 절차 정의 필수. 미정의 시 OPERATIONS-08 Human override 자동 복구 중 사람이 /stop-remediation 으로 즉시 중단 가능 Deploy freeze 연동 autopilot-deploy freeze 상태에서는 배포 관련 복구만 허용
실행 흐름
Step 1: Runbook Matching 인시던트의 증상/RCA 결과를 기반으로 적합한 runbook을 선택합니다.
import os
import yaml
import json
from glob import glob
from datetime import datetime, timedelta
from dataclasses import dataclass, field
@dataclass
class RunbookMatch :
runbook: dict
match_score: float
matched_conditions: list [str ]
def match_runbook (incident: dict , runbooks_dir: str = ".omao/plans/runbooks" ) -> RunbookMatch | None :
"""인시던트 증상과 매칭되는 runbook 검색.
매칭 우선순위:
1. rca_category 정확 매칭 (score 1.0)
2. symptom 키워드 매칭 (score 0.8)
3. metric condition 매칭 (score 0.6)
4. k8s_event 매칭 (score 0.7)
"""
symptom = incident.get("symptom" , "" )
rca_category = incident.get("rca_category" , "" )
severity = incident.get("severity" , "SEV3" )
k8s_events = incident.get("k8s_events" , [])
best_match = None
best_score = 0.0
for runbook_file in glob(f"{runbooks_dir} /*.yaml" ):
with open (runbook_file) as f:
runbook = yaml.safe_load(f)
if severity not in runbook.get("severity_scope" , []):
continue
score = 0.0
matched = []
for condition in runbook.get("match_conditions" , []):
if condition.get("rca_category" ) and condition["rca_category" ] == rca_category:
score = max (score, 1.0 )
matched.append(f"rca_category={rca_category} " )
if condition.get("symptom" ) and condition["symptom" ].lower() in symptom.lower():
score = max (score, 0.8 )
matched.append(f"symptom contains '{condition['symptom' ]} '" )
if condition.get("k8s_event" ):
for event in k8s_events:
if condition["k8s_event" ] in event:
score = max (score, 0.7 )
matched.append(f"k8s_event={condition['k8s_event' ]} " )
if score > best_score:
best_score = score
best_match = RunbookMatch(
runbook=runbook,
match_score=score,
matched_conditions=matched,
)
return best_match if best_match and best_match.match_score >= 0.6 else None
Step 2: Pre-flight Validation @dataclass
class PreflightResult :
passed: bool
checks: dict [str , bool ]
block_reason: str | None = None
def preflight_check (incident: dict , runbook: dict ) -> PreflightResult:
"""복구 실행 전 안전 조건 검증.
모든 조건이 통과해야 복구를 실행합니다.
하나라도 실패하면 사유를 명시하고 중단합니다.
"""
checks = {}
checks["severity_not_sev1" ] = incident.get("severity" ) != "SEV1"
checks["severity_in_scope" ] = incident.get("severity" ) in runbook.get("severity_scope" , [])
checks["no_active_sev1" ] = not has_active_sev1()
if "deployment" not in runbook.get("tags" , []):
checks["deploy_not_in_progress" ] = not is_deploy_active()
else :
checks["deploy_not_in_progress" ] = True
retry_count = get_retry_count(incident["id" ], runbook["name" ])
checks["retry_budget_available" ] = retry_count < runbook.get("max_retries" , 2 )
checks["cooldown_elapsed" ] = is_cooldown_elapsed(
incident["id" ], runbook["name" ], runbook.get("cooldown_minutes" , 15 )
)
checks["rollback_defined" ] = "rollback" in runbook and runbook["rollback" ] is not None
passed = all (checks.values())
block_reason = None
if not passed:
failed = [k for k, v in checks.items() if not v]
block_reason = f"Pre-flight failed: {', ' .join(failed)} "
return PreflightResult(passed=passed, checks=checks, block_reason=block_reason)
def has_active_sev1 () -> bool :
"""활성 SEV1 인시던트 존재 여부."""
incident_dir = ".omao/state/incident"
if not os.path.exists(incident_dir):
return False
for d in os.listdir(incident_dir):
if d.startswith("sev1-" ):
result_file = os.path.join(incident_dir, d, "result.json" )
if not os.path.exists(result_file):
return True
return False
def is_deploy_active () -> bool :
"""autopilot-deploy 진행 중 여부."""
state_file = ".omao/state/autopilot-deploy/current.json"
if not os.path.exists(state_file):
return False
with open (state_file) as f:
state = json.load(f)
return state.get("status" ) == "in_progress"
def get_retry_count (incident_id: str , runbook_name: str ) -> int :
"""동일 인시던트+runbook 조합의 재시도 횟수."""
exec_dir = f".omao/state/remediation/{incident_id} "
if not os.path.exists(exec_dir):
return 0
count = 0
for f in os.listdir(exec_dir):
if f.startswith(runbook_name) and f.endswith(".json" ):
count += 1
return count
def is_cooldown_elapsed (incident_id: str , runbook_name: str ,
cooldown_minutes: int ) -> bool :
"""마지막 실행 이후 cooldown 경과 여부."""
exec_dir = f".omao/state/remediation/{incident_id} "
if not os.path.exists(exec_dir):
return True
latest_time = None
for f in sorted (os.listdir(exec_dir), reverse=True ):
if f.startswith(runbook_name):
filepath = os.path.join(exec_dir, f)
with open (filepath) as fh:
data = json.load(fh)
latest_time = datetime.fromisoformat(data.get("completed_at" , "" ).replace("Z" , "+00:00" ))
break
if latest_time is None :
return True
elapsed = datetime.utcnow() - latest_time.replace(tzinfo=None )
return elapsed > timedelta(minutes=cooldown_minutes)
Step 3: Execute Remediation Steps Runbook의 각 step을 순차 실행하며 중간 검증을 수행합니다.
@dataclass
class StepResult :
step_name: str
action: str
status: str
output: str
duration_sec: float
timestamp: str
@dataclass
class RemediationExecution :
incident_id: str
runbook_name: str
started_at: str
steps: list [StepResult] = field(default_factory=list )
status: str = "in_progress"
completed_at: str | None = None
def execute_remediation (incident: dict , runbook: dict ) -> RemediationExecution:
"""Runbook의 각 step을 순차 실행."""
execution = RemediationExecution(
incident_id=incident["id" ],
runbook_name=runbook["name" ],
started_at=datetime.utcnow().isoformat() + "Z" ,
)
pre_snapshot = capture_metrics_snapshot(incident)
save_snapshot(incident["id" ], "pre-snapshot.json" , pre_snapshot)
for step in runbook["steps" ]:
step_start = datetime.utcnow()
try :
output = execute_step(step, incident)
if "verify" in step:
if not verify_condition(step["verify" ], output):
raise Exception(f"Verification failed: {step['verify' ]} " )
result = StepResult(
step_name=step["name" ],
action=step["action" ],
status="success" ,
output=output,
duration_sec=(datetime.utcnow() - step_start).total_seconds(),
timestamp=datetime.utcnow().isoformat() + "Z" ,
)
except Exception as e:
result = StepResult(
step_name=step["name" ],
action=step["action" ],
status="failed" ,
output=str (e),
duration_sec=(datetime.utcnow() - step_start).total_seconds(),
timestamp=datetime.utcnow().isoformat() + "Z" ,
)
execution.steps.append(result)
execution.status = "failed"
break
execution.steps.append(result)
if execution.status != "failed" :
execution.status = "success"
execution.completed_at = datetime.utcnow().isoformat() + "Z"
return execution
def execute_step (step: dict , incident: dict ) -> str :
"""개별 step 실행. action 타입에 따라 분기."""
action = step["action" ]
params = step.get("params" , {})
timeout = step.get("timeout_sec" , 60 )
if action == "kubectl_get_revision" :
return f"Current revision identified for {params.get('resource' , 'deployment' )} "
elif action == "kubectl_logs" :
return f"Collected {params.get('tail_lines' , 100 )} lines of logs"
elif action == "kubectl_describe" :
return "Pod description retrieved"
elif action == "kubectl_delete_pod" :
return f"Pod deleted with grace period {params.get('grace_period' , 30 )} s"
elif action == "kubectl_scale" :
return f"Scaled to {params.get('replicas' )} replicas"
elif action == "wait_for_ready" :
return f"Pod ready within {timeout} s"
elif action == "kubectl_top_pods" :
return "Top pods by memory retrieved"
elif action == "kubectl_evict" :
return f"Evicted {params.get('max_evictions' , 1 )} pods"
elif action == "check_metric" :
return f"Metric check: {params.get('condition' )} "
elif action == "argocd_rollback" :
return f"ArgoCD rollback to {params.get('revision' , 'previous' )} "
else :
raise ValueError(f"Unknown action: {action} " )
Step 4: Post-Remediation Verification 복구 후 메트릭이 정상 범위로 복귀했는지 확인합니다.
def verify_recovery (incident: dict , execution: RemediationExecution,
wait_sec: int = 120 ) -> dict :
"""복구 후 정상 상태 복귀 확인.
Pre-snapshot과 비교하여 메트릭이 정상 범위로 돌아왔는지 검증합니다.
"""
import time
time.sleep(min (wait_sec, 30 ))
post_snapshot = capture_metrics_snapshot(incident)
save_snapshot(incident["id" ], "post-snapshot.json" , post_snapshot)
pre_snapshot = load_snapshot(incident["id" ], "pre-snapshot.json" )
recovery_checks = []
for metric_name in pre_snapshot:
pre_val = pre_snapshot[metric_name]
post_val = post_snapshot.get(metric_name)
if post_val is None :
recovery_checks.append({"metric" : metric_name, "status" : "unknown" })
continue
baseline = load_baseline(metric_name)
if baseline:
is_normal = baseline["lower_bound" ] <= post_val <= baseline["upper_bound" ]
else :
is_normal = abs (post_val) <= abs (pre_val)
recovery_checks.append({
"metric" : metric_name,
"pre_value" : pre_val,
"post_value" : post_val,
"within_baseline" : is_normal,
"status" : "recovered" if is_normal else "not_recovered" ,
})
all_recovered = all (c["status" ] == "recovered" for c in recovery_checks if c["status" ] != "unknown" )
return {
"recovered" : all_recovered,
"checks" : recovery_checks,
"verification_time" : datetime.utcnow().isoformat() + "Z" ,
}
def capture_metrics_snapshot (incident: dict ) -> dict :
"""현재 시점의 관련 메트릭 스냅샷 캡처."""
target = incident.get("target_service" , "unknown" )
snapshot = {}
snapshot["error_rate" ] = 0.0
snapshot["p99_latency_ms" ] = 0.0
snapshot["pod_ready_count" ] = 0
return snapshot
Step 5: Rollback (실패 시) 복구 실패 시 rollback 절차를 실행합니다.
def execute_rollback (incident: dict , runbook: dict ,
execution: RemediationExecution ) -> dict :
"""복구 실패 시 rollback 실행."""
rollback_config = runbook.get("rollback" , {})
if not rollback_config:
return {"status" : "no_rollback_defined" , "escalated" : True }
action = rollback_config.get("action" )
params = rollback_config.get("params" , {})
try :
if action == "scale_previous_revision" :
output = "Rolled back to previous revision"
elif action == "cordon_and_drain" :
output = "Node cordoned and drained"
elif action == "manual_escalation" :
reason = rollback_config.get("reason" , "Rollback requires manual intervention" )
return {"status" : "escalated" , "reason" : reason}
else :
output = f"Executed rollback action: {action} "
execution.status = "rolled_back"
return {"status" : "rolled_back" , "output" : output}
except Exception as e:
return {"status" : "rollback_failed" , "error" : str (e), "escalated" : True }
Step 6: Result Recording & Feedback 실행 결과를 기록하고 후속 조치를 트리거합니다.
def record_result (execution: RemediationExecution,
verification: dict , incident: dict , runbook: dict ):
"""실행 결과 기록 및 후속 조치 트리거."""
result_dir = f".omao/state/remediation/{execution.incident_id} "
os.makedirs(result_dir, exist_ok=True )
result = {
"incident_id" : execution.incident_id,
"runbook_name" : execution.runbook_name,
"started_at" : execution.started_at,
"completed_at" : execution.completed_at,
"status" : execution.status,
"steps" : [vars (s) for s in execution.steps],
"verification" : verification,
}
timestamp = execution.started_at.replace(":" , "-" ).replace("." , "-" )
result_file = os.path.join(result_dir, f"{execution.runbook_name} -{timestamp} .json" )
with open (result_file, "w" ) as f:
json.dump(result, f, indent=2 )
if execution.status == "success" and verification.get("recovered" ):
update_effectiveness(runbook["name" ], success=True )
elif execution.status == "failed" :
escalation_severity = runbook.get("escalation_on_failure" , "SEV2" )
trigger_escalation(incident, escalation_severity, execution)
update_effectiveness(runbook["name" ], success=False )
if execution.status == "failed" :
notify_self_improving(execution)
def update_effectiveness (runbook_name: str , success: bool ):
"""Runbook 성공률 통계 업데이트."""
stats_file = ".omao/plans/runbooks/effectiveness.yaml"
if os.path.exists(stats_file):
with open (stats_file) as f:
stats = yaml.safe_load(f) or {"runbooks" : {}}
else :
stats = {"runbooks" : {}}
if runbook_name not in stats["runbooks" ]:
stats["runbooks" ][runbook_name] = {"total" : 0 , "success" : 0 , "failure" : 0 }
stats["runbooks" ][runbook_name]["total" ] += 1
if success:
stats["runbooks" ][runbook_name]["success" ] += 1
else :
stats["runbooks" ][runbook_name]["failure" ] += 1
total = stats["runbooks" ][runbook_name]["total" ]
succ = stats["runbooks" ][runbook_name]["success" ]
stats["runbooks" ][runbook_name]["success_rate" ] = round (succ / total, 3 ) if total > 0 else 0
with open (stats_file, "w" ) as f:
yaml.dump(stats, f, default_flow_style=False )
상태 관리
.omao/state/remediation/${incident-id}/ — 복구 실행 상태
${runbook-name}-${timestamp}.json — 실행 결과pre-snapshot.json — 복구 전 메트릭 스냅샷post-snapshot.json — 복구 후 메트릭 스냅샷
.omao/plans/runbooks/ — Runbook 정의.omao/plans/runbooks/effectiveness.yaml — Runbook별 성공률 통계
Example Inputs/Outputs Input : /automated-remediation sev2-20260508-1405
[14:07:00Z] Starting automated remediation for: sev2-20260508-1405
[14:07:00Z] Loading incident state...
Severity: SEV2
Symptom: CrashLoopBackOff on rag-qa-agent-7f8b9c-x4k2p
RCA category: deployment
[14:07:01Z] Step 1: Runbook Matching
Match: pod-crashloop (score=0.80)
Matched conditions: symptom contains 'CrashLoopBackOff', k8s_event=BackOff
[14:07:01Z] Step 2: Pre-flight Validation
✓ severity_not_sev1: true
✓ severity_in_scope: true (SEV2 in [SEV2, SEV3])
✓ no_active_sev1: true
✓ deploy_not_in_progress: true
✓ retry_budget_available: true (0/2 used)
✓ cooldown_elapsed: true (no previous execution)
✓ rollback_defined: true
Pre-flight: PASS
[14:07:02Z] Step 3: Executing Remediation
Pre-snapshot captured: error_rate=0.15, p99=890ms, pods_ready=2/3
[1/4] Collect pod logs → SUCCESS (2.1s)
Found: "OOMKilled" in recent events
[2/4] Check resource limits → SUCCESS (1.5s)
Memory limit: 512Mi, actual usage peak: 498Mi
[3/4] Delete and recreate pod → SUCCESS (32s)
Pod rag-qa-agent-7f8b9c-x4k2p deleted, new pod scheduling...
[4/4] Verify recovery → SUCCESS (45s)
New pod rag-qa-agent-7f8b9c-m9n3q Running and Ready
[14:08:25Z] Step 4: Post-Remediation Verification
Post-snapshot: error_rate=0.01, p99=380ms, pods_ready=3/3
Recovery checks:
error_rate : 0.15 → 0.01 (within baseline) ✓
p99_latency : 890ms → 380ms (within baseline) ✓
pod_ready : 2/3 → 3/3 ✓
Verdict: RECOVERED
[14:08:25Z] Result: SUCCESS
Duration: 85s
Effectiveness updated: pod-crashloop success_rate=0.875 (7/8)
Output (failure + rollback) :
[14:07:00Z] Starting automated remediation for: sev2-20260508-1520
[14:07:01Z] Match: canary-rollback (score=1.00)
[14:07:02Z] Step 3: Executing Remediation
[1/5] Identify current canary revision → SUCCESS
[2/5] Scale down canary → SUCCESS
[3/5] Verify stable version healthy → FAILED (timeout after 60s)
Error: stable pods not reaching Ready state
[14:08:05Z] Remediation FAILED at step 3/5
[14:08:05Z] Executing rollback: manual_escalation
Reason: "Rollback itself failed"
[14:08:05Z] Escalating to SEV1 — both canary and stable unhealthy
[14:08:05Z] Effectiveness updated: canary-rollback success_rate=0.667 (4/6)
[14:07:00Z] Starting automated remediation for: sev1-20260508-1400
[14:07:00Z] Step 2: Pre-flight Validation
✗ severity_not_sev1: FALSE
Pre-flight: BLOCKED
Reason: SEV1 incidents require human remediation.
Action: No automated remediation executed. Human responder in control.
기존 스킬 연동 연동 대상 방향 설명 incident-response← 입력 SEV2/3 인시던트 및 가설을 입력으로 수신 root-cause-analysis← 입력 RCA 결과 기반 runbook 매칭 anomaly-detection← 입력 재발 패턴 탐지 시 자동 복구 트리거 self-improving-loop→ 출력 복구 실패 패턴을 runbook 개선 신호로 전달 autopilot-deploy↔ 양방향 배포 중 복구 차단 / 복구 후 배포 재개 신호 audit-trail→ 출력 모든 복구 실행을 감사 로그에 기록 slo-management← 입력 SLO 위반 인시던트의 자동 복구 요청 수신
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