ax-migration-support-operations

name	ax-migration-support-operations
description	Use when support managers, ITSM owners, operations teams, service desk leads, monitoring teams, or BAU transition owners need AX to D365FO support model, runbooks, monitoring, alerting, hypercare-to-BAU, or incident categorization.

AX Migration Support Operations

Purpose

Prepare the post-go-live operating model from migration evidence.

Outputs

• Support model generator.
• Runbook pack.
• Monitoring and alerting plan.
• Hypercare-to-BAU transition.
• Incident categorization model.

Command

python axmigrate.py stakeholder-pack migration-analysis/sample --stakeholder support --output stakeholder-packs/support

Quality Bar

Every critical process, integration, batch, report, and data flow needs support owner, monitoring signal, runbook, escalation, and SLA expectation.