| name | sales-trustpilot |
| description | Trustpilot platform help — review collection, TrustBox widgets, TrustScore, Google Seller Ratings, Invitation API, and ecommerce integrations. Use when Trustpilot reviews not showing on website, TrustBox widget not loading, TrustScore dropping unexpectedly, setting up automated review invitations, configuring Trustpilot Shopify or WooCommerce plugin, connecting Trustpilot API to your app, reviews being removed or flagged unfairly, or deciding if Trustpilot is worth the cost for your business. Do NOT use for review collection strategy across platforms (use /sales-customer-reviews) or scraping Trustpilot reviews (use /sales-outscraper). |
| argument-hint | [describe your Trustpilot question — e.g., 'TrustBox widget not appearing on my Shopify store' or 'how to set up automated review invitations via API'] |
| license | MIT |
| version | 1.0.0 |
| tags | ["sales","reviews","reputation","social-proof","platform"] |
| github | https://github.com/trustpilot |
Trustpilot Platform Help
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
-
What do you need help with?
- A) Setting up review collection (invitations, automation)
- B) Embedding TrustBox widgets on my website
- C) Google Seller Ratings or Rich Snippets setup
- D) Trustpilot API integration
- E) Managing reviews (replying, flagging, moderation)
- F) Understanding pricing / deciding if Trustpilot is right for me
- G) Ecommerce plugin setup (Shopify, WooCommerce, Magento)
- H) Product reviews (SKU-level)
- I) Something else — describe it
-
What's your current Trustpilot plan? Free, Starter ($99/mo), Plus ($319/mo), Premium ($799/mo), Enterprise, or not sure
-
What platform is your website on? Shopify, WooCommerce, Magento, custom, or other
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|
| Review collection strategy across tools | Run: /sales-customer-reviews {user's question} |
| Email deliverability for review invitations | Run: /sales-deliverability {user's question} |
| Scraping Trustpilot reviews | Run: /sales-outscraper {user's question} |
| Connecting Trustpilot to CRM/tools | Run: /sales-integration {user's question} |
| Checkout optimization with review widgets | Run: /sales-checkout {user's question} |
If the question is Trustpilot-specific, continue to Step 3.
Step 3 — Trustpilot platform reference
Read references/platform-guide.md for the full platform reference — modules, pricing, integrations, data model, TrustBox widgets, API quick ref.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
Focus on the user's specific situation.
- Free plan users: Maximize the 50 monthly invitations — prioritize high-value customers, use manual invitation links, embed the free TrustBox widget
