| name | 0.12.1-understand-customer_relationship_management_crm |
| description | [0.12.1] Database tracking guest preferences purchase history and contact information |
understand-customer_relationship_management_crm
CALL NUMBER: technology_and_pos.customer_relationship_management_crm : finance_and_costing(16), facilities_and_equipment(3), reservations_and_seating(1), defined(1), front_of_house_service(1)
DEFINITION: Database tracking guest preferences purchase history and contact information
Invoke this skill to understand customer_relationship_management_crm down to its primitives. The RELATIVE ROOT below is the least-fixed-point closure of everything it bundles from — the full import cone, grouped by the lib each prim comes from. Projected from a prover-typed KB (MAP/SWI-Prolog consistency gate): every reference below resolves.
THE RELATIVE ROOT (the import cone, by lib)
from defined
- text_notification_waitlist (d4): A system that sends SMS messages to guests alerting them when their table is ready.
from facilities_and_equipment
- credit_card_reader (d4): card terminal for processing electronic payments
- kitchen_display_system (d5): digital screen displaying orders for kitchen staff
- digital_menu_board (d5): electronic screen displaying menu items and prices
from finance_and_costing
- food_cost_percentage (d4): Cost of ingredients divided by food sales revenue
- average_check (d5): Average total spent per table or party
- food_cost_per_plate (d5): Ingredient cost for single menu item
- menu_price (d5): Listed price for menu item
- table_turnover_rate (d5): Number of times tables are occupied per shift
- combo_meal_cost (d6): Ingredient and labor cost of bundled meal deal
- liquor_cost_percentage (d6): Cost of spirits relative to spirit sales
- portion_cost (d6): Cost of one serving portion of item
- seat_turnover (d6): Number of customers per seat per day
- plate_cost (d7): Total cost of ingredients in finished dish
- pour_cost (d7): Cost of alcohol poured versus alcohol revenue
- cook_time_cost (d8): Labor cost of active cooking per item
- plating_cost (d8): Labor cost to assemble and plate finished dish
- prep_time_cost (d8): Labor cost of preparation work per item
- recipe_cost (d8): Total ingredient cost per recipe batch
- ingredient_cost (d9): Price paid for individual food ingredient
from front_of_house_service
- cash_handling (d5): Counting and processing cash payments
from reservations_and_seating
- reservation_system (d2): software or platform managing booking operations
from technology_and_pos
- customer_profiling (d1): Building behavioral and preference data profiles for individual guests
- digital_review_request (d1): Automated prompt encouraging guests to rate experience on review platforms
- email_marketing_integration (d1): Connection between POS data and email campaign platform for guest outreach
- feedback_tablet (d1): Tablet device soliciting customer satisfaction ratings after meal
- guest_seating_optimization (d1): Algorithm matching party sizes and preferences to optimal available tables
- loyalty_program_software (d1): System managing customer reward points punch cards and member tiers
- personalized_recommendations (d1): AI suggesting menu items based on individual customer taste preferences
- saved_payment_methods (d1): Secure storage of customer credit card information for faster future checkout
- sms_marketing_integration (d1): Link between restaurant system and text message marketing platform
- spending_history_tracking (d1): Recording of past purchases to identify customer ordering patterns
- targeted_promotions (d1): Customized discounts or offers sent to specific customers based on their data
- online_ordering_platform (d2): Website or app enabling customers to place orders for pickup or delivery
- customer_loyalty_app (d2): Branded mobile application tracking member rewards and personalized offers
- payment_gateway (d2): Merchant service bridging restaurant POS and payment processor networks
- restaurant_app (d2): Mobile application branded for the restaurant for ordering and engagement
- tokenization_payment (d2): Replacing card numbers with secure tokens for storage and recurring billing
- customer_wait_time_display (d2): Screen showing estimated wait time for food preparation and pickup
- digital_waitlist_app (d2): Mobile interface allowing guests to join queue and receive text notifications
- estimated_ready_time (d2): Calculated time when order will be prepared for customer pickup or delivery
- live_delivery_tracking (d2): Customer facing map showing driver location and estimated arrival time
- order_tracking (d2): Real time status updates for customers monitoring their order progress
- (d3): Technical connection allowing different software systems to share data
CONSUMERS (what needs this)
allergen_filtering, customer_loyalty_app, digital_receipt, email_marketing_integration, feedback_tablet, loyalty_program_software, online_ordering_platform, online_reservation_platform, opentable_integration, opentable_reservation_sync, pos_api, pos_software, reservation_system, restaurant_app, restaurant_management_software, saved_payment_methods, sms_marketing_integration, targeted_promotions, waitlist_management_system
Projected from the restaurants KB (2849 concepts / 2428 relations) — consistency-typed by MAP; the facet list after the colon IS the cross-lib dependency web.
(leaf — this is an actual skill.)
