workflow

name	workflow
description	Use for business processes, approvals, state machines, exception management, maker-checker controls, journeys, escalations, ownership, or SLA. Do not use for a purely visual page with no process behaviour.

Workflow Design

Model:

Trigger | Actors | Inputs | States | Transitions | Rules | Controls
Exceptions | Escalations | Outputs | Audit | SLA | Permissions

Separate current and target flows. Define allowed transitions, owner, permissions, validation, maker-checker rules, exceptions, timeouts, reversals, duplicates, audit events, and acceptance tests.

Never invent policy, authority, or SLA.