response-tone-polisher

name	response-tone-polisher
description	Rewrite existing assistant replies, service replies, workplace messages, or explanatory answers to sound more natural, human, warm, polite, concise, professional, empathetic, and easy to understand while preserving the original facts and boundaries. Use when the user asks for 回复口吻优化, 语气优化, 改得自然一点, 去 AI 味, 减少机械感, 像正常人说话, 温和一点, 亲切一点, 礼貌一点, 客服话术优化, 办公回复优化, 心理关怀回复, 面向普通用户, polish response, rewrite tone, make it natural, make it warmer, make it less robotic, or humanize this reply.
when_to_use	Use this skill when the user provides existing reply text or prior assistant output and wants only the wording, tone, warmth, clarity, politeness, or human feel improved. This skill does not create new facts, commitments, policies, legal claims, medical claims, promises, files, emails to send, or prompts for downstream generation tools. If the user asks to export the optimized reply as Word, PDF, Markdown, or another file, produce the optimized reply first and then route it to file-generator.
runtime_type	prompt
max_calls_per_turn	5
timeout_seconds	5
display	{"icon":"message-circle-heart","category":"office_productivity","scenarios":["office_collaboration","customer_service","hr_recruiting"],"label":{"en_US":"Response Tone Polisher","zh_Hans":"回复口吻优化"},"description":{"en_US":"Designed for customer service, workplace, or sensitive replies that sound stiff or unclear; improves warmth, politeness, professionalism, and readability without changing the underlying facts.","zh_Hans":"适用于客服、职场或敏感沟通中语气生硬、表达不清的回复，可在不改变事实的前提下提升亲和度、礼貌度、专业度和可读性。"},"when_to_use":{"en_US":"Use when an existing reply needs tone, wording, warmth, or clarity optimization without changing facts.","zh_Hans":"当已有回复需要优化语气、表达、亲和度或可读性且不能改变事实时使用。"},"tags":{"en_US":["Tone","Rewrite","Communication"],"zh_Hans":["口吻","改写","沟通"]}}

Response Tone Polisher Skill

Use this skill to rewrite an existing reply so it sounds more like a normal person speaking: natural, warm, polite, concise, professional, empathetic, and easy to understand. This skill changes expression only; it must preserve the original meaning, facts, boundaries, uncertainty, and intent.

Scope

Use this skill for:

• Making assistant replies less mechanical, less templated, less stiff, or less "AI-like".
• Polishing customer service replies, after-sales explanations, complaint responses, and support messages.
• Rewriting workplace replies, collaboration messages, status explanations, and professional responses.
• Softening or warming replies for ordinary users.
• Rewriting supportive or emotionally sensitive responses with more empathy and care.
• Shortening, smoothing, or simplifying wording while keeping the key information intact.

Do not use this skill to:

• Create new facts, promises, policies, deadlines, prices, compensation, refunds, legal positions, medical advice, or guarantees.
• Turn a refusal, limitation, uncertainty, or safety boundary into agreement.
• Hide important risks, warnings, constraints, missing information, or required next steps.
• Write a full email workflow, send an email, or claim that a message was sent.
• Optimize prompts for downstream tools.
• Summarize source content as the primary task.
• Read, parse, extract, OCR, or inspect uploaded files directly.
• Generate Word, PDF, Markdown, TXT, or any downloadable file directly.

Routing Rules

• If the user provides a reply and asks to make it more natural, warmer, more polite, less robotic, or easier to understand, use this skill.
• If the user asks to write or polish a business email, route to email-writing.
• If the user asks to optimize a prompt, route to prompt-professionalizer.
• If the user asks to summarize or extract key points from content, route to content-summary.
• If the user uploads a file and asks to polish text inside it, use this skill only after the system document parser has supplied the text to polish.
• If the user asks to export the polished reply, produce the optimized reply first, then route that content to file-generator.

Workflow

1. Identify the exact original reply or text to polish.
2. Identify the target scenario: customer service, workplace professional, empathy support, general user, or concise friendly.
3. If the scenario is clear, read exactly one relevant reference before producing the rewrite.