payment-failure-analyzer

# Payment Failure Analyzer Understand why payments are failing and identify patterns and systemic issues. ## What It Does Analyzes payment failures from your Zoho Billing data and categorizes them: - **By Error Type** — card_expired, insufficient_funds, gateway_declined, processing_error, etc. - **By Payment Gateway** — Stripe, PayPal, Razorpay, etc. - **By Failure Frequency** — which error types occur most often - **By Impact** — total revenue at risk from each error category ## The Output A failure analysis report showing: - **Error Type** — canonical error category - **Failure Count** — number of times this error occurred - **Affected Customers** — number of unique customers impacted - **Total Amount at Risk** — revenue from failed transactions - **Gateway** — which payment processor returned the error - **Common Reasons** — detailed error messages from gateway - **Trend** — increasing, stable, or decreasing over time ### Segmented by Severity - Systemic issues first (affecting many customers or high revenue) - Then individual failure types - Then by gateway (to identify integration problems) ## Decision Matrix Integration Failure analysis findings inform **Recovery Recommender** decision matrix strategies: - High volume "card_expired" errors → suggest proactive expiry notifications - Rising "insufficient_funds" errors → suggest pause subscription option - Gateway-specific issues → escalate to "manual_triage" ## Propose-Only Approach ✓ **This skill analyzes and categorizes failures** ✗ **This skill never:** - Retries payments automatically - Applies refunds or credits - Suspends subscriptions - Notifies customers All findings are presented as analysis data for human decision-making. ## Common Invocations - *"Analyze recent payment failures"* - *"What's causing the most payment failures?"* - *"Show me payment failures from the last 30 days"* - *"Which payment gateway has the highest failure rate?"* - *"Are we seeing more payment failures this week?"*