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community-ops
// Standard operating procedures for Discord community management — channel governance, moderation workflows, engagement campaigns, and community health monitoring.
// Standard operating procedures for Discord community management — channel governance, moderation workflows, engagement campaigns, and community health monitoring.
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| name | community-ops |
| description | Standard operating procedures for Discord community management — channel governance, moderation workflows, engagement campaigns, and community health monitoring. |
Keep the Discord community healthy, active, and well-governed. Every action taken in a community space must be intentional, documented, and approved before execution.
Load this skill when:
Before any community action:
| Situation Type | Examples | Initial Response |
|---|---|---|
| Moderation event | Spam, harassment, rule violation | Log → Review → Action with reason |
| Channel request | New channel, rename, archive | Draft proposal → Approval |
| Engagement task | Event planning, contest, AMA | Draft plan → Approval |
| Bot / automation | New webhook, bot command | Draft config → Test in staging → Approval |
| Community health | Low activity, sentiment shift | Analysis report → Recommendations |
Never execute Discord actions directly without following this gate:
| Action Type | Approval Required |
|---|---|
| Responding to a member with advice | Self (log it) |
| Posting a community update | mission-control sign-off |
| Muting a member | mission-control sign-off |
| Banning a member | Human review (owner) |
| Creating / deleting a channel | mission-control sign-off |
| Adding / changing bot config | Human review |
| Launching an engagement campaign | mission-control sign-off |
When handling a moderation situation:
For community events, campaigns, or growth initiatives:
Run a health review when requested or on a regular cadence:
Metrics to assess:
Output: Health report with trends, flags, and 1–3 recommendations.
library/docs/research/YYYY-MM-DD_community_<description>.mdlibrary/docs/stratagies/YYYY-MM-DD_discord_<description>.md## Moderation Action
Date: YYYY-MM-DD
Member: [username]
Channel: [#channel-name]
Violation: [description]
Severity: Low / Medium / High
Action taken: [warn / mute duration / ban]
Reason (visible to member): [message text]
Approval: [who approved]
## Community Engagement Plan: [Title]
Date: YYYY-MM-DD
Goal: [metric + target]
Format: [event type + channel]
Timeline: [Announce → Event → Wrap-up]
Announcement copy:
> [draft text]
Resource requirements: ...
Approval status: Pending / Approved
Good task for this skill: "Plan a 'Share Your Stack' community thread in #dev-chat to boost engagement this week."
Good task for this skill: "A member has been posting off-topic promo links in #general — handle it."
Escalation trigger: Any ban, any external platform integration, any campaign involving prizes or external partners → route to human review before proceeding.