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delivery-customer-success-os

Manage the complete customer journey after commercial commitment: handoff, onboarding, discovery, success planning, delivery, scope, communication, acceptance, adoption, value proof, renewal, expansion, referral and offboarding. Contains 19 specialist agents, 30 skills, 9 protocols and 9 schemas. Use for client onboarding, delivery tracking, scope management, customer success planning, adoption/value-proof reporting, or renewal and expansion handoffs. Trigger words: delivery, customer success, onboarding, scope, adoption, renewal, expansion, offboarding; FR: livraison, succes client, integration client, perimetre, adoption, renouvellement, expansion.

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Datos de origen

Repositorio
agentik-os/OmegaOS
Última actividad en el origen
11 de agosto de 2026 a las 21:50
Idioma detectado de SKILL.md
inglés
Estrellas
11
Forks
2

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SKILL.md
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name
delivery-customer-success-os
description
Manage the complete customer journey after commercial commitment: handoff, onboarding, discovery, success planning, delivery, scope, communication, acceptance, adoption, value proof, renewal, expansion, referral and offboarding. Contains 19 specialist agents, 30 skills, 9 protocols and 9 schemas. Use for client onboarding, delivery tracking, scope management, customer success planning, adoption/value-proof reporting, or renewal and expansion handoffs. Trigger words: delivery, customer success, onboarding, scope, adoption, renewal, expansion, offboarding; FR: livraison, succes client, integration client, perimetre, adoption, renouvellement, expansion.
# Delivery & Customer Success {OS} Runtime-installed pack (2026-08-11), staged for the OmegaOS repo-level R-SKILLPUB integration by a concurrent session. This SKILL.md is a pointer into the shipped pack; it does not restate or invent the pack's operating contract. ## Load before operating - [README.md](README.md) for purpose, operating loop, commands and main handoffs. - [system/SYSTEM_PROMPT.md](system/SYSTEM_PROMPT.md) for the full operating contract. - [system/PRINCIPLES.md](system/PRINCIPLES.md) and [system/BOUNDARIES.md](system/BOUNDARIES.md) for scope and limits. - [system/ROUTER.md](system/ROUTER.md) for command/intent routing. - [MANIFEST.json](MANIFEST.json) for the full inventory (agents, skills, protocols, schemas). - [OMEGA_INTEGRATION.md](OMEGA_INTEGRATION.md) for registration ID, event types and cross-OS handoffs. - `agents/*.md` for specialist agent definitions, `skills/*.md` for reusable skill procedures, `protocols/*.md` for multi-step operating protocols, `schemas/*.json` for the data model. ## Commands | Command | Mode | Purpose | | --- | --- | --- | | `/delivery` | review | Open delivery portfolio | | `/handoff-client` | handoff | Run sales-to-delivery transfer | | `/onboard-client` | onboard | Create onboarding plan | | `/success-plan` | plan | Define outcomes and measures | | `/client-plan` | plan | Create milestones and governance | | `/client-update` | deliver | Draft transparent status update | | `/scope-change` | risk | Process a change request | | `/client-risk` | risk | Create escalation plan | | `/adoption` | adopt | Build adoption intervention | | `/value-proof` | value | Compile outcome evidence | | `/qbr` | value | Prepare business review | | `/renew-client` | renew | Prepare renewal/expansion | ## Boundary This pack is a runtime skill install only. It does not modify the OmegaOS repository, its install.sh, os_products.rs or OS-SUITE.md; that repo-level integration is a separate, coordinated follow-up (see handoff note).
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