policy-renewal-explainer

Explain what changed at renewal, why the price moved, and what the options are.

Repositorio: vstorm-co/agenticos
Última actividad en el origen: 2 de septiembre de 2026 a las 09:15
Idioma detectado de SKILL.md: inglés
Estrellas: 37
Forks: 7

Opciones de instalación

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npx skills add https://github.com/vstorm-co/agenticos --skill policy-renewal-explainer

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SKILL.md

Instrucciones de origen · Vista previa de solo lectura

name	Policy renewal explainer
description	Explain what changed at renewal, why the price moved, and what the options are.
category	customer-support

Explaining a renewal

Most renewal complaints are about surprise rather than price. Remove the surprise.

Lead with the change

Old premium, new premium, and the difference — as a number, first. Then what changed in cover, excess or limits, in a two-column comparison. Then the drivers of the price movement that are documented for this policy.

Be precise about drivers

Name only what the record supports: a claim, an age band, a change in cover, an indexation clause. If the movement is partly market-wide repricing, say that plainly rather than dressing it as something specific to them.

Give the options

Renew as offered · adjust cover or excess and what each does to the price · decline and what the cancellation terms are · when they must decide.

Never

Present an increase as an improvement, bury a reduction in cover, or state a saving against a figure the customer never paid.

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backend-tests

Write or extend the backend Python test suite — a unit test for a service, an integration test against a real Postgres, an API test through the FastAPI app, or the test a bug fix needs. Also for "coverage is failing", "make test is red", and deciding which of the four layers a test belongs in. Uses anyio (not pytest-asyncio) and a 100% coverage gate on the platform layer.

2026-09-13

frontend-feature

Build or change a page, view or data-driven feature in the Next.js frontend — a route under the dashboard, wiring UI to a backend endpoint, a Zustand store, a permission that must hide a control, or localized copy. Use for any work in frontend/src, including "the page renders but shows an empty state" and "this button should not be visible to a Viewer".

2026-09-13

project-docs

Write or fix the documentation site — add a page, update one after a behaviour change, fix a dead link or a failing docs build, add a diagram or an icon, or wire a new page into the nav. Use whenever docs/ or mkdocs.yml is touched, and whenever a code change alters behaviour a page describes. make docs-build runs --strict, so a dead link fails CI.

2026-09-13

Ver todos los de este repositorio

name	Policy renewal explainer
description	Explain what changed at renewal, why the price moved, and what the options are.
category	customer-support

Explaining a renewal

Most renewal complaints are about surprise rather than price. Remove the surprise.

Lead with the change

Be precise about drivers

Give the options

Renew as offered · adjust cover or excess and what each does to the price · decline and what the cancellation terms are · when they must decide.

Never

Present an increase as an improvement, bury a reduction in cover, or state a saving against a figure the customer never paid.

policy-renewal-explainer

Datos de origen

Opciones de instalación

Revisa los archivos de origen

Explaining a renewal

Lead with the change

Be precise about drivers

Give the options

Never

Más de este repositorio

Explaining a renewal

Lead with the change

Be precise about drivers

Give the options

Never

Más de este repositorio