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Freshdesk MCP tool surface and REST API v2 fundamentals: header-based authentication via `X-Freshdesk-Domain` and `X-Freshdesk-Api-Key` (which the MCP server translates into upstream HTTP Basic `apikey:X` auth), the `/api/v2` base URL, `page`/`per_page`…
Idioma del texto original: inglés
Autotask contract and service agreement management - contract types (recurring services, block hours, time & materials, fixed price, retainer), service/service bundle associations, SLAs, and how contracts drive billing for MSP account managers.
Idioma del texto original: inglés
Rootly's alerting layer between monitoring tools and incident management: alert sources (`alerts_source`) and their webhook/email intake, alert routing rules, alert groups (deduplication/noise reduction), alert urgencies, escalation policies, and the…
Idioma del texto original: inglés
The Rootly hosted MCP server and the JSON:API REST surface behind it: Global vs. Team token types and how the gateway injects credentials, the catalog of roughly 253 dynamically generated tools by category, page-number pagination and relationship includes,…
Idioma del texto original: inglés
Incidents, Rootly's primary resource: the incident lifecycle and status transitions, severity levels, the incident field reference, AI-assisted analysis via find_related_incidents and suggest_solutions, action items, alert attachment, and cross-vendor PSA…
Idioma del texto original: inglés
Rootly postmortems as structured post-incident retrospectives: Rootly's retrospective process/step model (there is no standalone "postmortem" object), per-step status tracking through to completion, action item creation and tracking, and the blameless review…
Idioma del texto original: inglés
The Rootly service catalog: the real service record (ownership via owner teams/users, Slack channels, dependency modeling via linked service IDs, and third-party links to PagerDuty/Opsgenie/Cortex/Backstage/GitHub/GitLab), service CRUD, incident/uptime charts…
Idioma del texto original: inglés
Rootly's incident-response automation model: workflow tasks (each with a concrete `task_type` like `create_slack_channel` or `page_rootly_on_call_responders`), the trigger-type/`triggers`-event structure (incident, post_mortem, action_item, alert, pulse,…
Idioma del texto original: inglés
TimeZest's combined resource pool — the unified list of agents and teams available for scheduling — including filtering by resource type and surveying what is bookable before drilling into a specific agent or team.
Idioma del texto original: inglés
The delivery-adapter contract every advanced-workflow skill uses to post its finished report somewhere a human will see it — Slack, an IT Glue document, or (blocked) Microsoft Teams.
Idioma del texto original: inglés
Maps abstract PSA/ticketing operations (list new tickets, get ticket detail, update priority + status, list statuses, list priorities) to concrete Conduit tool names for Autotask, HaloPSA, and ConnectWise PSA.
Idioma del texto original: inglés
Build (or run once) a ticket-triage agent that classifies new PSA tickets by priority, advances them to In Progress, and posts a summary to the connected chat tool. Works with any curated PSA — Autotask, HaloPSA, or ConnectWise PSA.
Idioma del texto original: inglés
3CX's native PBX MCP server: the per-PBX endpoint shape (every PBX is its own FQDN and its own OAuth authorization server — there is no shared mcp.3cx.com), the Admin Console + client setup flow, the permission model (fully inherited from the 3CX account that…
Idioma del texto original: inglés
Domotz API and MCP fundamentals: X-Api-Key header authentication, the region-selected base URL (us-east-1 / eu-central-1), the full 21-tool MCP catalog by domain, the agent-scoped call shape, why there are no pagination arguments, rate limiting, and HTTP…
Idioma del texto original: inglés
Domotz PDU and smart-outlet control: listing outlets and their power state, and the one non-GET tool the Domotz server exposes — switching an outlet on, off, or cycling it. Covers the confirm argument, why it is advisory, and the pre-flight checks that belong…
Idioma del texto original: inglés
Huntress MCP fundamentals: HTTP Basic Auth via API key/secret headers, the full MCP tool catalog, token-based pagination, the 60 req/min rate limit, and the common HTTP error codes with their causes.
Idioma del texto original: inglés
The Keeper Secrets Manager tool surface as exposed through Conduit: the nine read-only tools and their access tiers, the ten blocked tools and whether each is withheld by policy or broken upstream, the arguments stripped from `generate_password`, how the KSM…
Idioma del texto original: inglés
NetSuite MCP fundamentals for this plugin: OAuth 2.0 Client Credentials (JWT-bearer) machine-to-machine auth brokered through Conduit, the per-tenant vendor-hosted MCP endpoint model, generic error handling, and how NetSuite's own role-based permissions — not…
Idioma del texto original: inglés
PostHog API fundamentals for this plugin: personal API key auth brokered through Conduit (no local key), the resource:action scope model, generic REST error handling, and why this plugin's read-only posture rests on the key's own scopes alone — Conduit has no…
Idioma del texto original: inglés
Sherweb distributor billing: explicit billing date ranges, Setup/Recurring/Usage charge types, billing cycles (OneTime, Monthly, Yearly), the pricing breakdown (listPrice, netPrice, prorated, subTotal), promotional and performance deductions, fees, taxes, and…
Idioma del texto original: inglés
SpamTitan MCP fundamentals: the available tool catalog and its exact parameters, API-key header authentication, API structure, pagination, rate limiting, and error handling. Includes the tenant-isolation limit — spamtitan_get_queue takes no domain filter.
Idioma del texto original: inglés
SpamTitan sender allowlists and blocklists: the add/remove/list action parameter, entry types, allowlisting trusted senders to prevent false positives, blocking unwanted senders and domains, and the scoping limit — neither manage tool takes a domain parameter.
Idioma del texto original: inglés
SpamTitan quarantine queue: quarantine types, release vs. delete semantics, message aging, email flow statistics, and the tenant-isolation limit — the queue listing accepts no domain filter, so on a multi-tenant appliance it spans every customer.
Idioma del texto original: inglés
How the KPN tool surface behaves through Conduit: the X-KPN-* credential headers and the two OAuth token realms (API Store vs Mobile Services Management), why a valid key can still fail with 401/403 (product entitlement), quota headers and 429 handling, the…
Idioma del texto original: inglés
KPN business mobile through Mobile Services Management (MSM v11): subscribers, contracts (lines/SIMs), allowed operations per contract, orders and service requests, invoices and invoice PDFs, the customer's organisation tree and usage thresholds; plus the…
Idioma del texto original: inglés
Address- and number-level lookups against KPN: current and planned outages at a Dutch address (Disturbance Check), available access technology and speeds at an address (Speed Check), and the date of the last SIM swap on a KPN mobile number as a fraud signal.
Idioma del texto original: inglés
Autotask billing item retrieval, approval-level workflows, and invoice search — covering billing item types, approval status filtering, and reconciliation of billable work against invoices for MSP finance teams.
Idioma del texto original: inglés
Autotask expense report and expense item structure - the report/item parent-child relationship, approval status workflow, expense categories, payment types, and the billable vs reimbursable distinction for MSP operational expenses.
Idioma del texto original: inglés
Autotask product catalog structure - Products, Services, and Service Bundles - and how Price Lists override default unit pricing. Covers product/service fields, inventory tracking, and cost-vs-billing margin analysis for MSP quoting and procurement.
Idioma del texto original: inglés
Autotask quote structure and line items - quote item types (product, service, service bundle, labor, expense, shipping), the mutually-exclusive catalog reference rules, and the three discount mechanisms (unit, line, percentage) used to build customer…
Idioma del texto original: inglés
Autotask ticket lifecycle: status/priority codes and transition rules, the ticket field schema, SLA calculation and clock behavior, escalation rules, ticket metrics, and the MCP tool surface (create, update, search, history, notes) for MSP service desk…
Idioma del texto original: inglés
Building the Keeper Secrets Manager application that a Conduit connection authenticates as: what an application, a share and a client device are, how folder and record grants bound everything the connection can ever see, read-only vs editable shares,…
Idioma del texto original: inglés
Locating the right Keeper record without reading any of them: the metadata returned by `list_secrets`, `search_secrets` and `list_folders`, how record UIDs, titles and folders relate, what `search_secrets` actually matches on (and what it silently does not),…
Idioma del texto original: inglés
The KSM notation string grammar accepted by `get_field`: the three-part `<record>/<type>/<field-path>` shape, the four field-path forms (plain, indexed, property, indexed-property), `field` vs `custom_field` vs `file` selectors, how the record segment is…
Idioma del texto original: inglés
Reading credential material out of Keeper safely: what `get_secret` returns and exactly which parts of it masking covers, the `fields` parameter, `unmask` semantics under a container deployment with no confirmation prompt, why a record's field list is not…
Idioma del texto original: inglés
Proofpoint Essentials API fundamentals: X-User/X-Password header authentication with org-admin credentials, regional pod resolution via the endpoint discovery API, base URL construction, batch-create 207 multi-status handling, and error codes.
Idioma del texto original: inglés
Proofpoint Essentials organization lifecycle: get an org and its domains, activate/deactivate, delete, manage domains, toggle features, adjust licensing allocation, change package/subscription tier, and mint an Odin-based SSO token for console handoff.
Idioma del texto original: inglés
Proofpoint Essentials inbound and outbound email flow reporting: time-series mail volume and disposition metrics for a customer org, how to interpret them, and how to build recurring MSP status reports from them.
Idioma del texto original: inglés
Proofpoint Essentials mailbox user management within a customer org: list, get, create (including batch create), update, and delete mailbox-protected users.
Idioma del texto original: inglés
3CX's live-operations surface: read-only visibility into active calls, recordings, voicemail, department and queue membership, and forwarding/presence profiles, plus the write actions that change live call routing — dropping a call, switching a profile, and…
Idioma del texto original: inglés
Copia este prompt en el asistente de IA que estés usando.
Follow https://skillsmp.com/skill-install/prompt.md to install Agent Skills from https://github.com/WYRE-AI/msp-claude-plugins.Archivo de origen del README: README.md
Leer el README original