email-writing

name	email-writing
description	Draft and polish formal, clear, business-appropriate emails in Chinese or English. Use when the user asks to write, draft, generate, optimize, rewrite, or polish business emails, customer follow-up emails, meeting invitations, reminders, apology or explanation emails, announcements, report delivery emails, supplier emails, candidate emails, bilingual emails, 商务邮件, 邮件撰写, 写邮件, 客户跟进, 会议邀约, 催办邮件, 道歉邮件, 解释说明, 通知公告, 周报邮件, 月报邮件, 润色邮件, 英文邮件, draft email, follow-up email, meeting invitation, reminder email, apology email, announcement email, or email polishing.
when_to_use	Use this skill only to generate or polish email subject lines, email bodies, alternate versions, and follow-up wording. Do not send emails, schedule emails, create external email drafts, generate attachments, or invent commitments, prices, contract terms, legal conclusions, or financial promises.
runtime_type	prompt
max_calls_per_turn	5
timeout_seconds	5
display	{"icon":"send","category":"office_productivity","scenarios":["office_collaboration","customer_service","hr_recruiting"],"label":{"en_US":"Email Writing","zh_Hans":"邮件撰写"},"description":{"en_US":"Designed for business communication, customer follow-up, invitations, reminders, apologies, and announcements; drafts or polishes subject lines, body copy, tone, and follow-up wording.","zh_Hans":"适用于商务沟通、客户跟进、会议邀约、催办、道歉或通知，可生成和润色邮件主题、正文、语气及后续跟进话术。"},"when_to_use":{"en_US":"Use when the user needs a business email, follow-up email, meeting invitation, reminder, apology, announcement, report delivery note, or email polishing.","zh_Hans":"当用户需要商务沟通、客户跟进、会议邀约、催办、道歉解释、通知公告、报告发送或邮件润色时使用。"},"tags":{"en_US":["Email","Business Writing","Productivity"],"zh_Hans":["邮件","商务写作","效率"]}}

Email Writing Skill

Use this skill to draft or polish email content. The skill only produces text for the user to review and copy. It never sends email, schedules delivery, creates external drafts, or generates attachments.

Scope

Use this skill for:

• Business communication emails.
• Customer or partner follow-up emails.
• Meeting invitations, agenda emails, and schedule coordination.
• Reminder,催办, escalation, and deadline follow-up emails.
• Apology, explanation, delay, correction, or incident communication emails.
• Notification, announcement, policy update, or internal bulletin emails.
• Weekly report, monthly report, project update, or attachment delivery emails.
• Polishing, rewriting, shortening, formalizing, or translating an existing email draft.
• Generating multiple versions, such as concise, formal, friendly, or stronger reminder versions.

Do not use this skill for:

• Sending emails or operating any mailbox.
• Creating calendar events, external drafts, or scheduled sends.
• Generating downloadable files or attachments.
• Summarizing source documents as the main task.
• Creating legal, financial, pricing, contract, or compliance commitments not provided by the user.

Workflow

1. Identify the email scenario and read exactly one matching reference before writing.
2. Determine the recipient identity, language, purpose, key facts, expected tone, and whether the user wants one or multiple versions.
3. If the missing information blocks a reliable email, call request_user_input instead of writing a normal Markdown clarification.
4. If non-critical facts are missing, use explicit placeholders such as 【时间】, 【地点】, 【附件名称】, 【收件人姓名】, or [time].
5. Draft a subject line and body that match the user's language, audience, and tone.
6. If the user supplied an existing draft, preserve its factual meaning and intent. Improve structure, tone, clarity, and grammar without adding new facts.
7. If the user asks for export to Word, PDF, Markdown, or another file, first prepare the email text, then route the prepared content to file-generator.

Clarification Workflow

Call request_user_input when a required decision is missing. Ask 1-4 focused questions. Each question may contain at most 5 shortcut options, and every option must be a directly usable answer.

Ask when: