business-ops

name	business-ops
description	Business operations: strategy, technology, growth, competitive intelligence, support, finance, HR, legal, operations, sales, productivity, product management.
user-invocable	false
allowed-tools	["Read","Write","Bash","Grep","Glob","Edit"]
routing	{"triggers":["should we","evaluate opportunity","trade-off","worth it","invest in","strategy","build vs buy","vendor evaluation","adopt","technology choice","tech stack","grow audience","growth","brand","positioning","community building","competitive analysis","market landscape","differentiation","feasibility","effort estimate","ROI","priority","project evaluation","go no go","viability","customer support","ticket triage","support response","knowledge base","KB article","escalation","customer research","finance","journal entry","reconciliation","variance analysis","financial statements","financial audit","month-end close","SOX","HR","human resources","recruiting","performance review","compensation","hiring","onboarding","org planning","legal","contract review","compliance check","NDA","legal risk","legal brief","vendor check","german compliance","DSGVO","GoBD","TDDDG","AI Act compliance","eIDAS","operations","vendor review","runbook","process documentation","risk assessment","capacity plan","change management","compliance tracking","sales","call prep","pipeline review","forecast","draft outreach","prospect research","competitive intelligence","productivity","task management","daily plan","weekly review","meeting agenda","focus time","goal setting","status update","time management","prioritize tasks","standup","retrospective","product management","feature spec","PRD","roadmap","stakeholder update","user research","sprint planning","product metrics"],"not_for":"micro library choices (use decision-helper), writing content, SEO of specific posts, or tactical marketing competitive analysis (use marketing) — this is executive strategy, not campaign execution. Code security audits, vulnerability scanning, or auth-flow reviews (use security-review) — only financial/accounting audit and SOX compliance. Code performance review (use reviewer-code) — this covers people performance reviews and HR operations. Software task specs, requirements, or plan-lifecycle management (use planning) — this skill prioritizes and tracks work, not specs. UX design methodology, wireframes, or accessibility audits (use design) — this handles product strategy, roadmaps, user research for feature prioritization.","complexity":"Medium","category":"decision-support","pairs_with":["marketing","data-analysis"]}

Business Operations

Umbrella skill for all business functions: executive strategy (CEO/CTO/CMO), competitive intelligence, project evaluation, customer support, finance, HR, legal, operations, sales, productivity, and product management. Each domain loads its own reference files on demand — this skill detects the mode, loads the right references, and executes the appropriate framework.

Scope: Business decisions and operational workflows. Use decision-helper for technical architecture micro-choices, domain agents for code, voice-writer for content, and systematic-debugging for debugging.

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Mode Detection

Classify the user's request into exactly one mode before proceeding. If the request spans multiple modes, choose the primary one and note the secondary.

Mode	Signal Phrases	Reference
STRATEGY	Market entry, partnerships, resource allocation, opportunity, "should I/we", strategic pivots, investment	references/csuite.md
TECHNOLOGY	Build vs buy, vendor, SaaS, tech stack, architecture, adopt, technology choice	references/csuite.md
GROWTH	Content strategy, audience, SEO, marketing, brand, community, positioning, channel	references/csuite.md
COMPETITIVE	Competitor, competition, market landscape, differentiation, positioning against, market share	references/csuite.md
EVALUATION	Feasibility, effort estimate, ROI, priority, go/no-go, viability, "is it worth it"	references/csuite.md
SUPPORT	Customer support, ticket triage, support response, knowledge base, KB article, escalation	references/customer-support.md
FINANCE	Finance, journal entry, reconciliation, variance analysis, financial statements, audit, SOX, month-end close	references/finance.md
HR	HR, recruiting, performance review, compensation, hiring, onboarding, org planning	references/hr.md