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Designing for informed user consent, opt-out, and human override.
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SOC 職業分類に基づく
| name | consent-and-agency |
| description | Designing for informed user consent, opt-out, and human override. |
AI products make decisions, take actions, and process information on behalf of users. Consent and agency design ensures users remain in control — understanding what the AI does, agreeing to it, and being able to override it.
Users should understand and agree to:
Agency means the user feels — and is — in control:
Proactively identifying failure modes, misuse, and unintended consequences.
Managing shared context, memory, and state across multiple agents.
Coordinating text, image, voice, and tool-use modalities in a single interaction.
Helping users form warranted trust in the AI — neither overtrust nor undertrust — through deliberate confidence and source signalling.
Reading user emotional state from text signals — caps, punctuation density, repetition, latency — and adapting before the user disengages.
Designing review workflows to surface and mitigate bias in AI outputs.
