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Review inbound customer email, ground the reply in a local policy or FAQ document, and draft a safe response for complaints and queries.
デフォルトでは、最初にソースを確認する Prompt が選択されています。直接コマンドに切り替えるか、ローカルコピーをダウンロードすることもできます。
インストールを決める前に、SKILL.md と SkillsMP に表示されている付属ファイルをお読みください。
SOC 職業分類に基づく
Codex または Claude でインストール この Prompt をコピーして Codex、Claude、または他のアシスタントに貼り付けると、Skill ページを確認してインストールできます。
直接コマンドでは確認用 Prompt が省略されます。実行前にソースを確認してください。
npx skills add https://github.com/Prompthon-IO/agent-systems-handbook --skill local-customer-email-replyコマンドは1行のまま表示されます。コピー前に横へスクロールして全体を確認してください。
ローカルで確認しますか？SkillsMP が現在取得できるファイルをダウンロードできます。
SKILL.md を表示中
Plan reusable presentation templates from a creative brief, optional brand assets, or an existing deck. Use when Codex needs to define a slide inventory, choose an editable presentation toolchain, author or validate a template manifest, adapt a visual system for PowerPoint or Google Slides, or prepare a reviewed template plan before generating a deck.
Manage Prompthon Social Media Manager work against the deployed production app at agents.prompthon.io through the canonical organization-scoped social API. Use when Codex needs to open the production Social Media Manager in the in-app browser, guide a user through Local mode plus local companion setup, retrieve or mint a short handoff code through the signed-in browser page's background API path, exchange that handoff for a bridge token, inspect channel readiness, create or update social campaigns and posts, attach media through the API before scheduling, or rewrite highlighted post text from live editor context.
Review Gmail customer-support threads with a minimal-token, connector-first workflow. Use when Codex needs to read Gmail through the Codex Gmail connector, import cleaned messages into a local SQLite issue queue, apply deterministic cleanup and classification first, reserve model usage for JSON-only message understanding and draft-field generation, and support dashboard review, customer approval, and queued reply handling for a local single-operator support workflow.
| name | local-customer-email-reply |
| description | Review inbound customer email, ground the reply in a local policy or FAQ document, and draft a safe response for complaints and queries. |
Use this skill when a user wants an agent to review customer email and draft a
response based on a local document path such as
/Users/example/support-policy.md.
EMAIL_PATH: local .txt, .md, .json, or .eml file containing the
inbound customer messagePOLICY_PATH: local .md, .txt, or other text-readable file containing
support policy, FAQ, refund rules, or escalation guidanceDRAFT_PATH: local path where the reply draft should be writtenEMAIL_PATH.POLICY_PATH.complaintqueryrefund_requestbilling_issuehandoff_requiredhandoff_required.summaryclassificationpolicy_evidencereply_subjectreply_bodyneeds_human_review