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Read Workday HCM data for a ServiceNow caller — resolve `employee_id` to a human (display name, manager, department, location, status). Used to enrich VIP triage and to know if the caller is currently on leave.
Codex 또는 Claude로 설치 이 Prompt를 복사해 Codex, Claude 또는 다른 어시스턴트에 붙여 넣으면 Skill 페이지를 검토하고 설치를 진행할 수 있습니다.
SOC 직업 분류 기준
| name | workday |
| description | Read Workday HCM data for a ServiceNow caller — resolve `employee_id` to a human (display name, manager, department, location, status). Used to enrich VIP triage and to know if the caller is currently on leave. |
| enabled | true |
This is the read interface to workday-mcp-server. Use it whenever you need to attach a human face + reporting line to a ServiceNow caller's employee_id. Don't call it speculatively — only when a triage or escalation actually needs the org context.
| User intent | Tool |
|---|---|
Resolve an EMP-* id to a person | workday_get_employee |
| Search by name | workday_search_employees_by_name |
| "Who's the caller's manager?" | workday_get_employee → read manager_id → workday_get_employee again |
| Verify the caller is currently active (not on leave / terminated) | workday_get_employee → check status |
| Direct reports of a manager (rare for IT desk) | workday_list_employees with manager_id= |
users.json carries employee_id (USR-1001 → EMP-1001).workday_get_employee(EMP-*) returns the org context.On Leave, hand off to m365-graph m365_get_user_presence to read the OOO message and find out who's covering.Jamal Carter (USR-2102, EMP-2102).status: "On Leave" prominently — it changes triage (the caller may not respond, you may need to chase the coverer).Read the plant-floor Azure IoT surface — device twins (spindles, conveyors, robotic arms, vision systems), time-series telemetry with pre-annotated alarms, downtime events with cause codes and lot ids, and per-line OEE rollups (Availability × Performance × Quality).
Share generated files (PDFs, charts, CSVs) with Frank by writing them to /tmp and referencing the absolute path. The frontend auto-converts /tmp paths into download links.
Build the downloadable incident brief PDF — cover + KPI strip + OEE chart + downtime timeline + root-cause narrative + supplier/material signals + recommended actions + sign-off, per SOP §7.1. Renders via the inline HTML template + Playwright.
Microsoft 365 surface — READ Frank's mailbox / Wes's calendar / OneDrive (shift reports, SOPs) AND a strict H-I-T-L workflow to draft and send an email (e.g. brief Wes on the morning incident).
Compute and plot OEE — a 7-day trend chart with target/threshold lines, an overlay of telemetry alarms and downtime stops, plus a flat CSV export. Saves /tmp/oee-trend-<plant>-line-<N>-<date>.png + .csv.
The Olympus Cleveland-plant Standard Operating Procedure — alarm thresholds, escalation matrix, supplier quality-hold rules, OEE definitions, incident-brief template requirements. Cite the section number when answering.