decide-the-answer-and-send-it-with-its-evidence

# Decide the answer and send it with its evidence ## What it does Convenes the decision that upholds a claim, upholds part of it, or refuses it, with the sentence and the record behind it. The answer reaches the claimant with its evidence and the route to escalate in the same message. ## Where it happens The agent does this in two activities across one reference process. Each one names the activity as that process words it. - **Decide the Answer** - `ref/rev/settle-a-commission-dispute`, activity 10 - [Settle a Commission Dispute](../../../../processes/revenue-operations/settle-a-commission-dispute.md) - **Tell the Claimant** - `ref/rev/settle-a-commission-dispute`, activity 12 - [Settle a Commission Dispute](../../../../processes/revenue-operations/settle-a-commission-dispute.md) ## What to record Per claim: the statement, the line, the amount claimed and what the claimant relies on in their own words; the promised answer date and who holds the claim; and the class it was put in with the evidence that class required. The statement frozen at its version with the run version behind it. Both computations set side by side with every input where they differ. The plan sentence that governs the line, quoted, at the version that applies. What the claimant holds that the record does not, and the other seller's account with what each can show for it. Then the decision, upheld, partly upheld or refused, with the sentence and the record behind it; the signature on anything that moves money and the date the money moves; the answer as sent with its evidence and the escalation route; the correction the next run is committed to; and whether the plan, the data or the calculator produced the error. A refused claim is recorded with its evidence, because the next claim on the same sentence is the one that changes the plan. That contract covers every activity this abstract agent takes on, and it is repeated in `com.agentcatalog.agent/RECORDS.md`. What the abstract agent does not do is in `com.agentcatalog.agent/NOT.md`.