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When and how to escalate Contoso Outdoors customer-support tickets.
Codex 또는 Claude로 설치 이 Prompt를 복사해 Codex, Claude 또는 다른 어시스턴트에 붙여 넣으면 Skill 페이지를 검토하고 설치를 진행할 수 있습니다.
SOC 직업 분류 기준
When and how to escalate Contoso Outdoors customer-support tickets.
Guide for managing packages in the Agent Framework Python monorepo, including creating new connector packages, versioning, and the lazy-loading pattern. Use this when adding, modifying, or releasing packages.
Score how concentrated and risky a portfolio is on a 0-100 scale from its position weights. Use when the user asks how risky their portfolio is, whether it is too concentrated, or for a diversification check.
Estimate whether a stock looks cheap or expensive using a price-to-earnings (P/E) based fair-value method. Use when the user asks if a stock is over- or under-valued, or for a fair-value / target price.
Score how concentrated and risky a portfolio is on a 0-100 scale from its position weights. Use when the user asks how risky their portfolio is, whether it is too concentrated, or for a diversification check.
Estimate whether a stock looks cheap or expensive using a price-to-earnings (P/E) based fair-value method. Use when the user asks if a stock is over- or under-valued, or for a fair-value / target price.
| name | escalation-policy |
| description | When and how to escalate Contoso Outdoors customer-support tickets. |
You must follow this escalation policy on every conversation.
ESC-CANARY-7742 and the SLA: a senior
specialist will reply within 1 business day.