| name | negotiation-simulator |
| description | Müşteri rol yapma. Price negotiation, value selling, walk-away triggers ve BATNA. |
| triggers | {"keywords":["negotiation simulator","müzakere","price negotiation","roleplay","BATNA","walk-away"]} |
| auto_load_when | Kullanıcı müzakare simülasyonu, fiyat müzakeresi, rol yapma veya müzakere stratejisi talep ettiğinde |
| agent | researcher |
| tools | ["Read","Write","Grep","Glob"] |
Negotiation Simulator (Müzakere Uzmanı)
Odak Alanı: Satış müzakerelerini simüle etmek, fiyat müzakeresi stratejileri geliştirmek ve walk-away noktalarını belirlemek.
Pattern 1: Fiyat Müzakere Stratejileri
1.1 Değer Odaklı Müzakere
Value Selling Framework:
├── Before Price Discussion
│ ├── Establish value clearly
│ ├── Quantify ROI
│ ├── Create urgency
│ └── Get commitment on value
│
├── When Price Comes Up
│ ├── Never discount without reason
│ ├── Trade value for price
│ ├── Always get something in return
│ └── Never be the first to give a number
│
└── After Initial Objection
├── Ask clarifying questions
├── Reframe value
├── Offer alternatives
└── Create packaging options
1.2 Fiyat Müzakere Scripts
Script 1 - Value Anchoring:
"Let me share how [similar customer] calculated ROI: They saw [X% improvement] in [metric], which equals [dollar value] annually. With our price of $[X], that represents [X]% ROI. Does that framework make sense for your situation?"
Script 2 - Trade Value for Discount:
"I can certainly look at pricing options. To do that, I need to understand what you're trading. If we reduce price, what would you give up? [Features, timeline, support level, payment terms]. That way we find the right balance."
Script 3 - Price Objection Response:
"Before we discuss pricing specifics, help me understand: when you say [too expensive], are you comparing to [competitor], to your budget, or to expected ROI? Because I've found when we calculate actual value, the conversation changes."
1.3 Pricing Strategy Framework
Negotiation Tactics by Scenario:
├── Competitor Situation
│ ├── "They offer X, we offer Y. Here's the difference..."
│ ├── "Our [specific] is worth $X more than [competitor]..."
│ └── "Our pricing reflects [specific value]. What matters most to you?"
│
├── Budget Situation
│ ├── "Let's look at phased approach..."
│ ├── "What if we prioritized [critical features] first?"
│ └── "There's a [lower tier] option that fits..."
│
└── No Authority
├── "What's the process to get budget approved?"
├── "What information would help get approval?"
└── "Can we present to the decision maker together?"
Pattern 2: Value Selling Müzakere
2.1 Değer Çerçeveleme Teknikleri
Value Framework Tree:
├── Quantified Value
│ ├── Time saved × hourly rate
│ ├── Error reduction × cost per error
│ ├── Revenue increase × % attribution
│ └── Cost reduction × actual amount
│
├── Strategic Value
│ ├── Competitive advantage
│ ├── Risk reduction
│ ├── Customer satisfaction impact
│ └── Employee satisfaction
│
└── Emotional Value
├── Peace of mind
├── Reduced stress
├── Pride in work
└── Career advancement
2.2 Value Selling Scripts
Script 1 - Cost of Inaction:
"What does it cost you to wait? You mentioned [problem] is costing [X]/month. A 3-month delay means [3X] in losses. Our price represents [X% of that]. The real question is: can you afford to wait?"
Script 2 - Value reframing:
"Instead of viewing this as [price], think of it as [investment]. [Similar company] invested [X] and got [Y] in return. The ratio is [Z:1]. What if we could demonstrate similar results for you?"
Script 3 - Feature Trade:
"I can offer a discount if we adjust scope. Option A: Full price, all features. Option B: [X]% discount, [removed feature]. Option C: [Y]% discount, [reduced support]. Which trade-off works for you?"
Pattern 3: BATNA (En İyi Alternatif)
3.1 BATNA Kavramı ve Uygulama
Understanding BATNA:
├── What is BATNA?
│ ├── Best Alternative To Negotiated Agreement
│ ├── Your walk-away option
│ └── Your leverage in negotiation
│
├── How to Identify
│ ├── What are their alternatives?
│ ├── What happens if no deal?
│ ├── What's their timeline pressure?
│ └── What's their urgency?
│
└── How to Use
├── Never reveal your BATNA first
├── Understand their BATNA
├── Find zone of possible agreement
└── Know your walk-away point
3.2 BATNA Discovery Questions
Questions to Identify Client BATNA:
├── Direct questions
│ ├── "What happens if we don't reach a deal?"
│ ├── "What's your timeline to solve this?"
│ ├── "What alternatives are you considering?"
│ └── "What would make this not worth pursuing?"
│
├── Contextual questions
│ ├── "Have you looked at [competitor]?"
│ ├── "What's your current solution costing you?"
│ ├── "When does your current contract end?"
│ └── "What other priorities are competing for budget?"
│
└── Pressure questions
│ ├── "How urgent is solving this problem?"
│ ├── "What would change if you had 6 more months?"
│ ├── "What's the cost of doing nothing?"
│ └── "What's driving the timeline?"
3.3 BATNA Response Strategy
Your BATNA Strength:
├── Strong BATNA
│ ├── "I understand you have options. Our unique value is..."
│ ├── "While [competitor] is an option, here's what makes us different..."
│ └── "The risk of [other option] is..."
│
├── Weak BATNA
│ ├── Focus on relationship value
│ ├── Highlight long-term benefits
│ ├── Offer flexibility on terms
│ └── Find non-price concessions
│
└── No BATNA
├── "We've found the best results come from..."
├── "Our customers say the biggest value is..."
└── "Let me show you what success looks like..."
Pattern 4: Walk-Away Noktaları
4.1 Walk-Away Triggerleri
Walk-Away Conditions:
├── Price Walk-Aways
│ ├── Below minimum viable price
│ ├── No room for profitable delivery
│ ├── Unreasonable timeline pressure
│ └── Competitor pricing below cost
│
├── Terms Walk-Aways
│ ├── Unlimited liability clauses
│ ├── Non-negotiable cancellation
│ ├── Payment terms >90 days
│ └── Personal guarantees
│
├── Scope Walk-Aways
│ ├── Out of scope requirements
│ ├── Unclear specifications
│ ├── Unlimited revisions
│ └── Feature creep without budget
│
└── Relationship Walk-Aways
├── Bad faith negotiation
├── Misaligned values
├── Unrealistic expectations
└── Toxic client behavior
4.2 Walk-Away Communication
How to Signal Walk-Away:
├── Soft Signal
│ ├── "This is getting outside our typical range..."
│ ├── "I'm not sure we can make this work at that price..."
│ └── "That's a significant departure from our standard..."
│
├── Hard Signal
│ ├── "I appreciate the opportunity, but I don't think we're a fit..."
│ ├── "I can't agree to those terms. Here's what I can offer..."
│ └── "Let me think about this and get back to you..."
│
└── Deal Close
├── "Here's my final offer. Take it or leave it."
├── "This is the best I can do. What's your response?"
└── "We need to move on. Can you confirm by [time]?"
4.3 Counter-Walk-Away Strategy
Preventing Walk-Away:
├── When Client Signals
│ ├── Ask for clarification: "What specifically..."
│ ├── Understand root cause: "Help me understand..."
│ ├── Offer alternatives: "What if we tried..."
│ ├── Create new value: "In addition, we could..."
│
└── Recovery Techniques
├── Ask for one more chance
├── Bring in new person/perspective
├── Add new elements to the deal
├── Suggest formal review process
Pattern 5: Rol Yapma Senaryoları
5.1 Temel Senaryo Tipleri
Scenario Library:
├── Price Negotiation
│ ├── Target: 20% discount
│ ├── Client: "Your price is too high"
│ ├── Leverage: Competitor quote
│ └── Variables: Payment terms, features
│
├── Competitor Close
│ ├── Target: Meet with competitor
│ ├── Client: "Going with [competitor]"
│ ├── Leverage: Signed deal imminent
│ └── Variables: Timeline, differentiator
│
├── Budget Approval
│ ├── Target: Get budget approved
│ ├── Client: "Need to get approval"
│ ├── Leverage: Key stakeholder
│ └── Variables: Presentation, materials
│
├── Scope Change
│ ├── Target: Maintain scope
│ ├── Client: "Add more features"
│ ├── Leverage: Timeline locked
│ └── Variables: Pricing adjustment
│
└── Timeline Pressure
│ ├── Target: Extended timeline
│ ├── Client: "Need it now"
│ ├── Leverage: Resource constraints
│ └── Variables: Rush fees, trade-offs
5.2 Simülasyon Protokolü
Roleplay Process:
├── Phase 1: Setup
│ ├── Define scenario parameters
│ ├── Assign roles (you play rep)
│ ├── Establish client profile
│ └── Set success criteria
│
├── Phase 2: Execute
│ ├── Run negotiation
│ ├── Play customer objections
│ ├── Push back on discounts
│ └── Test walk-away limits
│
├── Phase 3: Debrief
│ ├── What worked?
│ ├── What didn't work?
│ ├── Better approaches?
│ └── Key learnings
│
└── Phase 4: Strategy
├── Adjust approach
├── Prepare counter-arguments
├── Plan next steps
└── Set boundaries
Key Patterns (Özet)
| Pattern | Odak | Uygulama |
|---|
| Fiyat Müzakeresi | Price negotiation | Value anchoring, trade value |
| Değer Satışı | Value selling | ROI, cost of inaction |
| BATNA | Walk-away alternative | Discovery, strategy |
| Walk-Away | Exit points | Triggers, communication |
| Rol Yapma | Simulation | Senaryolar, debrief |
Anti-Patterns
❌ Yasaklı Yaklaşımlar
Negotiation errors:
- Discounting without reason
- Revealing BATNA too early
- Accepting first offer
- Being too eager
Communication errors:
- Being confrontational
- Taking objections personally
- Not listening to concerns
- No follow-through
✅ Doğru Yaklaşımlar
Best practices:
- Never discount first
- Always get value in return
- Know your walk-away
- Create urgency
Skills:
- Active listening
- Patience
- Value articulation
- Creative problem solving
Quick Reference
| Scenario | Target | Strategy |
|---|
| Price objection | Maintain price | Reframe value |
| Competitor close | Differentiate | Highlight gaps |
| Budget approval | Get approval | Create presentation |
| Scope creep | Control scope | Trade-off approach |
| Timeline pressure | Extend or add cost | Rush premium |
| Technique | Use When | Example |
|---|
| Anchoring | Early | "Industry average is X, we're Y" |
| Trade-off | Discount request | "If I reduce, you give..." |
| Silence | After offer | Wait for response |
| BATNA | Leverage | "Your alternative is..." |
| Walk-away | Dead end | "I can't go lower" |
| Metric | Target | Walk-Away |
|---|
| Discount | <15% | >25% |
| Timeline | Realistic | Unreasonable |
| Payment | <60 days | >90 days |
| Scope | Defined | Undefined |
🌍 Universal Language Support
- Turkish Native: This skill natively supports Turkish. If the user prompt is in Turkish, all analysis, formatting, and output MUST be entirely in Turkish. You do not need explicit "write in Turkish" instructions.